About the Opportunity
We are seeking an experienced Hospitality Leader to drive our group's service standards, culture, compliance, performance and operational excellence.
* Genuine Hospitality & Service Excellence: Lead by example to embed a culture of genuine hospitality across all venues Monitor and elevate the guest experience ensuring consistency and quality Work closely with senior venue teams to continuously improve food & beverage delivery.
* Venue Operations & Atmosphere: Oversee venue presentation including music lighting and overall ambience Step into service shifts to support teams and ensure strategy translates to the floor.
* Culture Leadership People Development: Coach mentor develop Venue Managers Head Chefs Recruit the right people identify future leaders within our organisation Provide clear honest feedback lead from the front.
* Sales Events Brand Support:.Collaborate with Functions Events Social Media teams Review approve implement operational changes where required
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