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Principal, commercial services

Brisbane
Queensland University of Technology
Posted: 12 December
Offer description

Queensland University of Technology – Kelvin Grove QLD

Reference number: 25726

Remuneration: $158,080 to $165,606 pa (HEW9) (inclusive of $133,579 to $139,939 salary pa, 17% superannuation and 17.5% recreation leave loading)

Location: Kelvin Grove (hybrid option available)

Open to: Applicants who have ongoing full‑time work rights in Australia. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people are encouraged to apply.


Who are we looking for?

Principal, Commercial Services – to join Campus Services, Administrative Division.


Responsibilities

* Lead operational and commercial leadership across the University's commercial services portfolio within Campus Services to optimise revenue generation, service quality, and customer satisfaction.
* Manage third‑party partners delivering a diverse range of services on behalf of the University.
* Implement commercial strategies, enhance customer experience, drive continuous improvement initiatives, and support profitable business opportunities that align with strategic objectives.
* Serve as a senior member of the Commercial Services team providing guidance and support across the broader team.
* Collaborate with stakeholders to sharpen external partnerships through a commercial lens.


Qualifications

* Postgraduate qualifications or equivalent, with extensive recent experience delivering measurable commercial outcomes in fast‑paced, high‑pressure, margin‑driven environments.
* Proven success in leading and managing commercial projects, initiatives or contracts to drive revenue growth and operational excellence.
* Highly developed organisational and analytical skills, including prioritisation, planning, and managing multiple competing priorities.
* Strong communication, interpersonal, and negotiation skills with a proven ability to produce clear business cases and reports.
* Financial and commercial acumen, with budget management and cost control experience.
* Ability to work independently and collaboratively, fostering a team culture of accountability, continuous improvement, high performance, and shared success.
* Record of success in building relationships with diverse stakeholders to deliver superior outcomes.


Benefits

* Healthy work‑life balance with a blend of on‑campus and off‑campus work arrangements.
* Competitive remuneration with up to 17% superannuation and 17.5% leave loading.
* Generous maternity leave including 26 weeks primary carer parental leave.
* Fitness Passport and discounted private health insurance rates.
* Purchased Leave Scheme – up to 8 extra weeks.
* Salary Packaging Scheme for superannuation contributions, vehicle leasing, childcare, parking, and gyms.
* Professional development opportunities, leadership programs, workshops, and a study assistance scheme.
* Indigenous Australian Staff Network and related initiatives.


Life at QUT

We are committed to building a culture that fosters connection, diversity and inclusion. We encourage applicants from diverse backgrounds, ages, cultures, sexual orientations, gender identities, and those with disabilities to apply.


How to Apply

Discover the possibilities that await with a career at QUT. To apply, click the "Apply" link below or visit the job details page.

View the job details at: Principal, Commercial Services

Job opens: 28-Nov-2025

Applications close: 14-Dec-2025 at 11:30pm

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