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Clinical operations manager

Yarra Glen
Alfred Health
Posted: 12h ago
The role
  • Permanent position
  • Part time (52 hours per fortnight)
  • After Hours Coordinator (7A or 8C Campus) (ZC5)
  • Located at Caulfield Hospital
  • Great staff benefits!

The Department

The Access Unit holds key responsibility for the strategic planning, day‐to‐day operations, patient flow, demand management, and bed modelling that supports Caulfield Hospital 24/7. Reporting through the Home, Acute, and Community program, the unit serves as a vital operational hub ensuring optimal resource management and patient throughput.

The Role

As a Clinical Operations Manager (COM), you will be a key member of the nursing management team, providing critical operational leadership, supervision, and clinical governance after hours. Actively bridging the gap between "in hours" and "after hours" services, this position assumes responsibility for the Access Unit, Allocations Department, and broader hospital operations outside of standard business hours.

Key responsibilities

  • Managing hospital operations, business continuity, and emergency situations, escalating to the Director on Call when appropriate
  • Coordinating out-of-hours bed management, admissions, transfers, and discharges in conjunction with treating medical teams
  • Conducting the Allocations Office function after hours to oversee supplemental staffing and manage unplanned leave
  • Acting as a clinical role model, managing after‐hours patient/staff incidents, facilitating debriefings, and addressing initial complaints.

About You

We are seeking a decisive, highly organized Registered Nurse who brings:

  • Current registration with the Nursing and Midwifery Board of Australia via APHRA
  • A strong clinical background in the acute health sector with a robust professional identity
  • Proven leadership capabilities, including the ability to make accurate, informed decisions under pressure and effectively manage complex situations
  • Exceptional communication and negotiation skills to build relationships across multidisciplinary and non‐clinical support teams
  • Competence in Advanced Life Support (ALS) and a willingness to maintain or develop relevant advanced clinical skills
  • A Master's level qualification (or evidence of working towards a Graduate Certificate/Master's) is highly desirable

Staff Benefits

  • A supportive, experienced multidisciplinary network across the expanded Bayside Health network
  • Extensive professional development, continuing education resources, and dedicated learning systems
  • Salary packaging & novated leasing through Maxxia
  • Onsite car & bike parking opportunities, deducted pre‐tax (subject to availability)
  • Access for you and your family to an extensive network of health and fitness facilities through Fitness Passport membership
  • Childcare services at The Alfred managed by KU Children's Services

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department's risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.

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