_Enterprise Rent-A-Car is seeking _**Full-time, Part-time, and Casual **_Rental Agents to join our _**Melbourne Airport **_team. The position will be part of a rotating roster, that includes working weekends. Car rental experience is not required; any applicant with a _**customer service **_or _**retail sales **_background should apply!_
- _Opportunity to earn incentives!_
- _Employee discounts on car hire globally_
- _Work for an international brand_
- _Join a driven and knowledgeable team_
**About Us**
At Enterprise Rent-A-Car we believe in strengthening our communities, serving our customers as if they were our family, and rewarding hard work. Enterprise Holdings is the world's largest car rental company with a global network that spans across more than 90 countries with more than 1.9 million vehicles - taking our customers wherever they need to go.
**About the role**
Primary responsibilities include:
- Customer Service at our Car Rental Counter
- Handle bookings and all customer phone enquiries
- Some checking & cleaning (exterior/interior) of vehicles on return of rentals
- Cross-sales
**About You**
- Adaptive verbal and written communication
- Outstanding Customer Service
- Ability to identify customer needs and make sales
- Ability to learn and operate our point-of-sale software
- Strong attention to detail
- Organisation skills and ability to multi-task in a fast-paced environment
- Flexibility with willingness to learn and adapt
- Ability to follow process, procedures and maintain documentation
- With a culture of promoting from within, at Enterprise Rent-A-Car your success will be recognised by excellent career progression opportunities within a growing business. In addition to your remuneration, you will be rewarded by a dedicated learning and development program and numerous employee benefits!_
All applicants must holder a valid **Driver's Licence. **The successful applicant will also be required to submit a **Traffic History** prior to commencement.
**Job Types**: Full-time, Part-time, Casual, Permanent
**Salary**: From $25.50 per hour
**Benefits**:
- Employee discount
- Professional development assistance
- Referral program
- Travel reimbursement
Schedule:
- Flexible hours
- Rotating roster
Supplemental pay types:
- Commission
- Overtime pay
- Penalty rates
Licence/Certification:
- Driver Licence (required)
Work Authorisation:
- Australia (required)