**EL 1 Assistant Director, Engagement**
**Job Reference Number**025_01/25
**Position Title** Assistant Director, Engagement
**Classification**EL1
**Status**Ongoing; Non-ongoing - Full-time
**Salary Range**$115,903 - $131,563+ 15.4% Superannuation
**Contact Person**Jane Endacott
**Contact Job Title**Director, Engagement
**Contact Number**07 3037 4671
**Number of Vacancies**2
**Division**Complaints and Engagement
**Branch**Communications, Education and Engagement
**Section** Engagement
**Location**
Adelaide SA, Brisbane QLD, Canberra ACT, Darwin NT,
Hobart TAS, Melbourne VIC, Penrith NSW, Parramatta
NSW, Perth WA
**Date Applications Open**24/01/2025
**Date Applications Close**06/02/2025
**About the NDIS Quality and Safeguards Commission**
The NDIS Quality and Safeguards Commission (the NDIS Commission) is an independent
agency established on 1 July 2018 to improve the quality and safety of NDIS supports and
services. The Commission is the dedicated national regulator of NDIS service providers in
Australia and a non-corporate entity under the Public Governance, Performance and
Accountability Act 2013.
The NDIS Commission works with people with disability, the National Disability Insurance
Agency (NDIA), governments and the sector who together deliver the National Disability
Insurance Scheme (NDIS)
We strongly and actively encourage applicants from a diverse range of backgrounds and
experiences, including people with disability, First Nations peoples, people from culturally
and linguistically diverse (CALD) backgrounds and LGBTIQA+. We know a diverse workforce
and inclusive workplace drives our success.
**The NDIS Commission's core legislative functions are to**:
- uphold the rights of, and promote the health, safety and wellbeing of, people with
disability receiving supports or services, including those received under the
National Disability Insurance Scheme
- develop a nationally consistent approach to managing quality and safeguards for
people with disability receiving supports or services, including those received under
the National Disability Insurance Scheme
- promote the provision of advice, information, education and training to NDIS
providers and people with disability
- secure compliance with relevant legislation through effective compliance and
enforcement arrangements, including through the monitoring and investigation
functions conferred on the Commissioner by legislation
- promote continuous improvement amongst NDIS providers and the delivery of
progressively higher standards of supports and services to people with disability
- develop and oversee the broad policy design for a nationally consistent framework
relating to the screening of workers involved in the provision of supports and
services to people with disability
- provide advice or recommendations to the National Disability Insurance Agency
(NDIA) and its Board in relation to the performance of the Agency's functions
- engage in, promote and coordinate the sharing of information to achieve the
objects of the relevant legislation, and provide NDIS market oversight, including:
i. by monitoring changes in the NDIS market which may indicate emerging
risk; and
ii. by monitoring and mitigating the risks of unplanned service withdrawal.
The NDIS Commission is a disability friendly organisation that offers interesting and
Commission.
**Complaints and Engagement Division**
The Complaints and Engagement Division supports better outcomes for participants and is
committed to upholding the rights of NDIS participants, to elevate quality and safety and
enable consumer independence. The Complaints and Engagement Division comprises the
Complaints and Incidents Branch and the Communications, Education and Engagement
Branch.
**Communications, Education and Engagement Branch**
The Communications, Education and Engagement Branch ensures NDIS Commission
messaging is coordinated, coherent and consistent and highlights rich shared stories, which
underpin a culture of inclusion. We create compelling co-designed content and use a variety
of methods to engage with a wide variety of stakeholders, including participants, providers,
workers, advocates and NDIS Commission employees. Our primary goal is to uplift the
capability of the disability sector by increasing awareness of the rights of participants and
the obligations of providers and workers.
The Communications, Education and Engagement Branch is made up of three (3) teams
- Media and Communications, Engagement, and Channels. Our goal is to educate and engage
the disability sector on key issues through easy and informative content, an accessible and
user-friendly focus on our website and social channels, as well as consultations with
participants and their support networks such as providers, workers and carers. We bring a
proactive and collaborative approach to all communications and engagement with internal
and external stakeholders.
**An exciting n