We are currently seeking an organised, pro‑active and results‑driven Assistant Store Manager to join the team in our beautiful Woodgrove store. If you thrive on taking the lead on retail operations, inspiring a high‑performing team to beat their targets and provide a world‑class service, then we'd love to have you join us!
About the Role
The Assistant Store Manager is our brand ambassador and responsible for the day‑to‑day operational running of the store. You will report to the store manager and be their biggest support, ensuring the commercial success of the store and running the operational aspects of a high‑performing store.
About Pandora
The largest jewellery company in the world, Pandora delivers hand‑crafted jewellery to customers worldwide. Launched in Australia in 2004, Pandora Australia New Zealand (ANZ) operates 146 stores across the ANZ network and has a strong online presence. Pandora pursues sustainability in everything we do and has set ambitious targets across all touchpoints of our business.
Expectations
* Support, coach and motivate the in‑store team to achieve the store’s targets and set an example of exemplary Pandora customer service.
* Focus on retail operations: stock control, store procedures, team organisation to optimise sales, store security, team rotas and tracking the team’s sales performance.
* Run the successful trading of the store in the absence of the store manager.
* Maintain a strong retail floor presence and influence the sales space.
* Become a Pandora product expert through thorough training and nurture the store team to unlock their full potential and support their development.
The Successful Candidate
Our Assistant Store Managers are ambassadors of the Pandora brand. The ideal candidate will be a highly capable leader and a passionate team player with a proven ability to support their team in delivering an unforgettable Pandora in‑store experience.
Ideal Candidate
* Proven experience driving sales and profitability in store.
* Passion for driving a culture of exemplary customer service.
* Strong communication skills to establish and coach a high‑performing team.
* Ability to be adaptable and flexible to changing business needs.
* Positive, can‑do attitude with enthusiasm for Pandora products and core values.
* Well‑presented appearance with a taste for desirable products and retail.
Benefits
* Generous staff discount on all Pandora products.
* A day off on your birthday.
* Opportunities for development.
* Subsidised health insurance.
* Retail bonus scheme.
* Employee assistance programme.
* Jewellery allowance.
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