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Implementation consultant

Adelaide
Cotality Australia
Posted: 15 April
Offer description

Job Description

Cotality is the industry's leading provider of property information, analytics and risk management services in Australia and New Zealand, serving thousands of real estate agents, developers, investors and multi-national corporations and financial institutions, including the Reserve Bank of Australia. An exciting new position exists in the Client Implementation Team for an Implementation Consultant. The Client Implementation team is responsible for on-boarding corporate clients onto Cotality's Banking and Finance platforms. As an Implementation Consultant, you will primarily focus on setting up and driving the successful adoption of Banking and Finance platforms by our clients as well as providing support for corporate clients.

What You Will Be Doing

Project Coordination / Management

* Work directly with corporate clients and internal stakeholders, driving implementations to a successful conclusion.
* Compile and execute on implementation plans, ensuring the delivery of all in‐scope products and services.
* Arrange and lead engagements with corporate clients for the duration of the implementation, acting as a central point of contact.

Subject Matter Expertise

* Acts as SME (subject matter expert) for service offerings, consulting with clients to ensure they receive full business benefit from our platforms.
* Maintain detailed knowledge of Cotality products and services capabilities.
* Perform reviews of system environments and artefacts created by other team members.

Technical Support & Configuration

* Perform platform configuration in accordance with client requirements.
* Perform verification testing of client implementation environments.
* Investigate and resolve issues working directly with the client.

Job Qualifications

Essential

* At least 3 years' experience leading software implementations.
* Demonstrated experience successfully implementing enterprise platforms within a business.
* Strong project management skills, including the ability to manage timelines and documentation using tools like Jira.
* Excellent and clear verbal and written communication, with experience working directly with corporate clients.
* Aptitude for technical concepts, and ability to troubleshoot and resolve technical issues.
* Diligent, process‐driven and a strong attention to detail.
* An Information Technology or related tertiary education.

Preferred

* Experience in the Banking, Finance or Valuation industry.
* Experience with web services.
* Any relevant Project or Change Management qualifications.

Benefits

* Modern offices across Australia and New Zealand, with a hybrid working model providing flexible working conditions.
* 10 half‐days of wellbeing leave each year and access to an Employee Assistance Program.
* $600 AUD annual wellbeing allowance for gym memberships, wellness apps, ergonomic gear and more.
* Generous parental leave offering, $750 AUD in Baby Bucks and a peer‐recognition rewards programme – Bravo!
* Free subscription to the Calm app and other mindfulness tools, online health and nutrition courses.
* Complimentary access to Australia's most comprehensive property research platforms including RP Data and exclusive employee‐only market updates and experts.
* Two community and volunteer leave days each year to support meaningful causes and our charity partners.

Equal Opportunity Employer Statement

Cotality is proud to be an Equal Opportunity Employer, committed to fostering a diverse, inclusive, and respectful workplace across Australia and New Zealand. We recruit, hire, train, and promote individuals based on merit, qualifications, and business needs, without regard to race, ethnicity, colour, national origin, citizenship, religion, sex, sexual orientation, gender identity, age, marital or family status, disability, or any other characteristic protected by applicable laws. We are committed to providing equal employment opportunities and maintaining a drug‐free workplace free from discrimination, harassment, and bullying.

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