Office manager - progression from office assistant (hobart)

About the Role

You will start as a Casual Office Assistant, working 15‐18 hours per week (Wednesday to Friday), supporting daily operations and gaining an in‐depth understanding of our services. You will receive full support and training. Once ready, you will have the opportunity to step into a Permanent Part‐Time Office Manager position, working 20‐24 hours per week across four days.

Key Duties as Office Assistant

• Reception, customer service, and client enquiries
• Managing phone calls, messages, and records
• Assisting with invoicing, filing, and general office administration
• Supporting the Manager with day‐to‐day operations
• Liaising with staff, clients, and external stakeholders

As you transition into the Office Manager role, responsibilities will expand to include:

• Strategic planning
• Risk management and compliance
• HR management including managing and training staff; rostering; supervising placement students and recruiting new staff & volunteers
• Managing accounts
• Client assessment and set up
• Customer service and follow‐up
• Updating aged care and public health policies and procedures
• Collaborating with our partners

About You

This role would suit an experienced or semi‐retired professional who is:

• Highly organised, productive, and detail‐oriented.
• Skilled in communication and able to manage multiple tasks.
• Proficient in data entry, analysis, and Microsoft Office.
• Friendly, professional, and values teamwork and inclusivity.

Experience in aged care, community services, or office management is an advantage, but training and support will be provided.

Our current Office Manager will train you and provide a detailed handover. We propose you will work and be paid as an Admin Assistant for 3 of the 4 days until your training has been completed. The positions are paid under the Social, Community, Home Care Service & Disability Services Industry Award.

About us

We are a friendly organisation that places emphasis on client access and inclusivity. Our Italian background and culture are strongly represented in our staff and Committee which also includes a number of other different cultures.

Job Type

Casual

Salary

$32.88 – $35.15 per hour

Expected hours

15 - 18 per week

Licence/Certification

Police check or you are willing to obtain one (preferred)

Work Location

In person