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The Sales Assistant is responsible for coordinating inspections, settlements, and customer service responsibilities. This role manages customer and public enquiries, adhering to the company's philosophy and customer service standards.
About Sekisui House
At Sekisui House, our aim is to build homes and communities that improve with time and last for generations. Globally, we are one of the world’s largest homebuilders and diversified property developers, employing over 29,000 people across Japan, USA, Australia, Singapore, and more. Our business is underpinned by a human-centric philosophy dedicated to the happiness of people. We value diversity and inclusion, supporting our employees to reach their highest potential.
Your New Role
Your Duties Will Include, But Not Be Limited To:
Coordination of inspections and settlements
Customer service including liaison with owners, purchasers, agents, builders, and solicitors
Meeting and greeting customers in sales office and onsite display apartments, and front desk duties
Office administration and utilizing CRM
Database management, live-chat response management, and lead generation
Assisting Sales team with daily tasks, launch events, and functions
Organizing handover packs and appointments
Producing daily reports, sales research, and competitor analysis
About You
2+ years’ Sales or Customer Service experience
Ability to work weekends
Certificate of Registration
Desire to build a long-term career in Residential Sales
High-energy, collaborative, and self-motivated
High level of computer literacy
Resilience, drive, and aspirational mindset
Keen and energetic learner
Customer-focused with excellent communication and interpersonal skills
Australian Citizenship or Permanent Residency
How to Apply
If this sounds like the perfect next step for you, click “Apply Now”. We are an EEO employer committed to fairness, respect, and equal opportunity. No recruitment agencies, please.
Additional Details
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
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