An Epic Icon needs an Epic Team! Are you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for a Front Office Supervisor to live and work onsite at Yulara, NT which is 20 minute drive from Uluru, one of Australia's most iconic and culturally significant landmarks.
We are seeking a customer focused and experienced Front Office professional with strong conflict resolution skills to lead and be part of our Front Office Team. This role will oversee the daily operations of the hotel's front office by managing a team of guest service agents, ensuring guest satisfaction, and ensuring that all processes and procedures are followed accurately and efficiently.
Experience with Opera PMS is highly regarded.
Key Duties
* Supervise the Front Office team and ensure all processes are adhered to in line with department procedures.
* Assist in the training of new front office team members and act as a role model to team members.
* Provide a high standard of quality service to all guests by responding to all enquiries and issues efficiently.
Benefits & Incentives
* Discounted accommodation and resort discounts.
* Competitive pay and delicious on‐shift meals.
* Relocation assistance payment of up to $700.
* Access to staff pool, gym, and Residents Club.
* Weekly activities and opportunities to explore the Red Centre.
* Rental discounts, a $700 vacation bonus, and resort vouchers for work anniversaries.
Growth Opportunities
We are dedicated to helping you advance in your career. Our incentive and bonus program is accessible after a year of service, and we recognize high‐achieving team members through attendance and performance incentives.
Requirements
* National Criminal History Check is mandatory.
Location
Relocate to Ayers Rock Resort, NT for a once in a lifetime experience. Small town, big community feel with staff pool, gym and weekly activities. Affordable accommodation, shift meals, resort discounts to cut cost of living.
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