Senior Business Analyst | Drive Strategic Change | Gold Coast Office Location: Gold Coast, QLD Salary: $130,000 - $140,000 Super Work Type: Full Time Permanent - Office-based Shape the future of travel tech - from the inside. We're on the lookout for a commercially-minded Senior Business Analyst to help lead the transformation of a fast-paced, high-growth travel company. This is a rare opportunity to step into a senior, strategic role - one that combines classic BA rigour with real influence at the top. You'll be the bridge between the business and engineering teams, helping to deliver a new core system that supports quoting, booking, CRM, finance, and more - all while working directly with executive leadership and stakeholders across multiple brands. If you're a natural communicator, know how to read a room, and thrive in low-structure, entrepreneurial environments - keep reading. What You'll Do Work closely with C-level and senior business leaders to capture, refine and prioritise business requirements Translate complex needs into user stories, use cases and process flows that drive system development Support the delivery of a new ERP (Microsoft Dynamics 365 Business Central) and a reimagined booking ecosystem Collaborate daily with engineers, architects, and product leads Mentor and uplift junior BAs; establish documentation and best-practice frameworks Own the business analysis function across multiple high-impact projects Engage in user acceptance testing, documentation, and training support What You'll Bring 5 years' experience as a Business Analyst in fast-moving, tech-forward environments High confidence in working directly with executive stakeholders Strong understanding of process mapping, business case development, requirements gathering and documentation Demonstrated ability to work independently, define problems, and see them through to resolution Experience with ERP, CRM, or finance systems - ideally Dynamics 365 Business Central Familiarity with Agile delivery in cross-functional teams Professional BA qualifications (BABOK, IIBA) highly regarded Experience or strong interest in UI/UX design principles and user-centered solution design is highly regarded Bonus: background in travel, retail, or booking platforms Why You'll Love It Here This role is perfect for someone who's looking to escape the grind of metro commutes or corporate layers - and wants to own a meaningful role in a lean, dynamic business where ideas move fast and impact is real. Perks include: Beachside HQ: Work from a modern office just steps from the beach - great coffee, food, and surf at your doorstep Career progression: Be the senior voice in a growing digital transformation team Travel discounts: Save big on holidays and experiences Autonomy: Solve real problems with full support from leadership Ongoing development: Training, mentoring, and occasional work trips to bucket-list destinations Culture: Energetic, down-to-earth team that values initiative, outcomes, and a bit of fun along the way Not just a BA role. This is a chance to be part of a once-in-a-generation systems uplift - and to do it in a company where your voice will be heard, your experience valued, and your lifestyle improved. Apply now to make your mark. Or email your CV to alan@traveltraderecruitment.com.au