V- (prisons) pastoral care team member (maryborough prison)

Working within the Corps' Pastoral Care team, the Pastoral Care Team Member provides practical, emotional and spiritual support to people who are in need of a caring listening ear. Under the guidance of the Pastoral Team Leader (or Corps Officer/Ministry Leader), they undertake assessment, administration, and group facilitation (general education and group therapy) for general and corps community members. This role also supports administrative duties related to program and corps activities.

The Salvation Army is a Child Safe Organisation and takes this commitment very seriously. Therefore, all child‐facing volunteer roles will require the successful completion of a Working with Children Check. Other roles may require a police check.

Key Responsibilities

• Pastoral Support: With the guidance of the Pastoral Team Leader or Corps Officer/Ministry Leader, provide pastoral support to individuals identified as needing spiritual and practical assistance, always being a trusted and reliable presence.
• Referrals: Maintain up-to-date information on local support services within TSA and externally, refer individuals to appropriate specialist services and programs, whilst also being mindful of not taking on the role of case worker.
• Support corps spiritual life: Work closely with the Corps Officer/Ministry Leader on people's faith journey and personal growth, as well as the life of the Corps more generally with input to programs and initiatives.
• Administration: Bringing a solid attention to detail, assist with administrative tasks including secure confidential recording of case notes and record keeping.

Qualifications and Skills (desired/required)

• Counselling qualification and relevant experience
• Completed or currently undertaking chaplaincy qualifications or similar
• Experience facilitating groups of people experiencing vulnerability
• Experience in recording case notes
• Competent using Microsoft programs such as Word and Excel
• Accurate data entry capability and confidence using databases
• Excellent interpersonal skills, able to build rapport and demonstrate empathy
• Experience and willingness to work independently at times, as well as part of a team
• Effective planning, coordination, organisational and communication skills, including good digital literacy to use Salvation Army online systems
• Attends worship on a regular basis, or linked to community through ministry

Capabilities and Personal Attributes

• Demonstrate Spiritual Maturity: Recognises and uses spiritual gifts and abilities; displays trust in God's goodness and faithfulness in both ordinary and stressful circumstances.
• Act Ethically and with Integrity: Is reliable and trustworthy; sets an example for others to follow and identify and explain ethical issues.
• Show Respect: Recognises and respects differences in culture, style and viewpoint; promotes inclusive and culturally appropriate practices.
• Display Resilience: Keeps control of own emotions and remains calm in the face of challenging situations.
• Communicate Effectively: Creates opportunities for others to contribute to discussion and debate; causes understanding in others by