The role of Head of IT Operations is a key position within an organization, responsible for the delivery of technology services and infrastructure optimisation.
Job Overview
This individual will lead day-to-day IT operations, ensuring the availability, reliability, and security of core systems. Their primary goal will be to drive operational excellence and service improvement across the organization.
Key Responsibilities
* Leverage expertise in IT service delivery, infrastructure management, and cyber security to inform strategic decisions
* Promote collaborative relationships with stakeholders to ensure customer-focused solutions
* Develop and implement processes that enhance operational efficiency and reduce risk
To excel in this role, the successful candidate will possess strong leadership skills, a proven track record of delivering results in IT operations, and excellent communication and interpersonal skills. They will be able to build trust with internal stakeholders and partners to achieve shared goals.