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Senior admissions officer

Gold Coast
Griffith University Employees, Location, Alumni
Posted: 21 May
Offer description

Job Description

Join the Domestic Admissions and Scholarships team – a team that shapes futures.

Play a vital role in supporting students on their journey to higher education. With a strong focus on equity, access, and excellence, the team manages admissions processes and scholarship opportunities that open doors for thousands of students each year.

You will be part of a collaborative, student-centred environment where your expertise will help streamline admissions, improve outcomes, and affect change. If you're passionate about education, thrive in a dynamic setting, and want to contribute to a team that values innovation and integrity, this is the place for you.

Responsibilities

* Build strong relationships with academic, administrative, and external stakeholders
* Manage domestic admissions via QTAC, UAC, and direct entry pathways
* Oversee admissions through articulation and pathway arrangements
* Promote Griffith's programs and pathways to prospective students whilst providing accurate and timely admissions information
* Focus on improving student experience through process enhancement and automation
* Operate independently to resolve complex client issues using intricate systems
* Negotiate and maintain domestic admission, articulation and pathway agreements ensuring services align with University policies and strategic goals

About you

What matters most is your drive to create a brighter future that benefits all. Through our core principles of excellence, ethics and engagement, you'll thrive on seeing the direct and lasting impact you'll have on every community and every future.

* Experience in domestic admissions within the tertiary education sector
* A good understanding of university admissions procedures and the UAC application process
* Experience working with CRM systems and student databases
* Excellent attention to detail in data entry and document verification procedures
* Skills in meeting critical deadlines in a high-volume environment
* Problem‐solving and analytical skills, with the ability to assess complex admissions cases
* Excellent written and verbal communication skills, with strong interpersonal and negotiation abilities
* Proven commitment to customer service excellence
* Able to work independently and collaboratively to achieve results

Qualifications & Requirements

Applicants must have Australian working rights. Sponsorship is not available for this position. Successful candidates may be subject to a criminal history check.

What we can offer

This is a continuing, full‐time position primarily based either at the Griffith University Gold Coast or Brisbane South (Nathan). As Griffith is a multi‐site university you may be required to work across other locations.

Griffith University's sites are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples.

Salary Range

HEW Level 6 range $94,996 – $101,295 per annum + 17% superannuation.

EEO Statements

Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander and people of all backgrounds to apply. Our University is committed to fostering a safe, respectful and inclusive community for all. In alignment with the National Higher Education Code to Prevent and Respond to Gender‐based Violence (2025), Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community. Griffith University also maintains a strict zero‐tolerance policy against all forms of modern slavery. For more information, please refer to Griffith's Modern Slavery Policy.

Application Deadline

Closing date: Midnight 25 May 2026. All applications must be submitted online.

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