Collections Specialist
The Client
They are an innovative online small business lender. This is a fantastic opportunity to join a company that's been named one of Australia’s Top 5 employers. Their mission is to provide an amazing credit delivery and servicing experience.
About the Role
You'll be primarily responsible for managing a commercial recoveries portfolio, focusing on late-stage collections. The role requires you to:
* Take and make high-volume calls
* Build rapport with customers
* Negotiate resolutions for outstanding balances
* Skip tracing to find new customer information
* Liaising with third parties like field agents and solicitors.
This is a great opportunity to literally change the landscape of small businesses one conversation at a time. The team thrives on a culture of being open, fun, and empowering.
About You
* 1 year of experience in a collections role, preferably with a background in late-stage collections and skip tracing.
* Positive, resilient and persistent
* Great communicator
* Enjoys a fast-paced environment
* Team-oriented individual who is willing to learn, take on feedback
* Experience with litigation and Salesforce is highly regarded
Your Benefits
* Hybrid work option
* Training and development
* Fully stocked kitchen with snacks and drinks
* Opportunity to join a fast growing fintech
* Great team collaboration and culture
* Regular team building events
If this sounds like you, APPLY NOW send your updated CV to lavender.pham@randstad.com.au.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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