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Administration & rostering officer - 1 ft and 1 pt role available (mackay)

Mackay
Apollo Care Alliance
Posted: 30 September
Offer description

Overview

Apollo Care is on the lookout for two exceptional Administration Officers to support the smooth operation of our residential aged care services. We have one Full-Time position and one Part-Time position available. Our admin team helps ensure older Australians continue to live with dignity and grace in a well-structured, caring environment.

Our Home: Our 63-room aged care home provides a warm, professional, and well-maintained environment for residents and staff. Purpose-built for quality care, it features bay windows, garden views, modern amenities, and spacious communal areas that create a collaborative and comfortable workplace.

The Role

We’re seeking a detail-oriented, process-focused professional with strong organisation skills and a passion for making a difference. Reporting directly to the Residential Service Manager, you’ll oversee key functions such as roster coordination, human resources administration, and general office support—keeping our facility running smoothly. Key responsibilities include:

- General administration and reception duties, ensuring a welcoming and professional environment.
- Roster coordination – ensuring roster alignment to the master roster.
- Replacement of staff on leave and liaising with HR about roster vacancies.
- Assistance with payroll and timesheet submissions.
- Supporting resident admissions, finance, and accounts management with meticulous attention to detail.
- Facilitating human resources administration, roster coordination, and quality improvement activities.
- Records management and document preparation.
- Assisting with meeting coordination and minute taking.

What’s in it for you?

- Competitive Compensation: Salary based on experience, 12% superannuation, and leave loading.
- Not-for-Profit Salary Packaging: Options up to $15,900 tax-free plus Meals & Entertainment.
- Retail Benefits: Online and in-store discounts with Blue Light Card Australia.
- Employee Support: An Employee Assistance Program (EAP) with 24/7 access to TELUS Health for you and your immediate family.
- Career Development: Onsite and online professional development programs with pathways for advancement.
- Care Friends: Refer friends, earn points, and convert them to cash as a thank-you gift for bringing great people onboard.
- Award-Winning Culture: Part of a team recognised for its award-winning culture program.

Why You'll Love This Role

- Agility: Thrive in a dynamic environment where your ability to adapt and multi-task makes a real difference.
- Structure: Collaborate with a team dedicated to maintaining organised systems and streamlined processes.
- Process Excellence: Contribute to high-quality care through effective and effective administrative support.

To be successful you’ll need

- A qualification or experience in business, administration, or related fields.
- Rostering experience in Aged Care.
- Exceptional organisational skills with a proactive and process-driven mindset.
- NDIS Worker Check (or willingness to obtain) – Mandatory.
- Experience in residential aged care or similar environments is highly desirable.
- Compassionate and empathetic nature.

Join Apollo Care

As part of our team, you'll help us uphold our Philosophy of Care, championing resident choice, holistic care, family connections, and inclusivity. If you’re ready to bring your expertise to a role that combines meaningful work with operational excellence, we’d love to hear from you. Apply today!

Please note: Only shortlisted applicants will be contacted, and we reserve the right to close this vacancy once an offer of employment has been accepted.

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📌 Administration & Rostering Officer - 1 FT and 1 PT role available
🏢 Apollo Care Alliance
📍 Mackay

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