Salary $70k + Super, Full-time Permanent role,
- Mon -Fri, 9a - 5p, Hybrid role - 3 days in office, 2 days WFH, NO Weekends
- Located in Kew, Free Staff Parking,
SMAART Recruitment has partnered up with one of Switzerland's leading premium appliance brands with the goal to find a
** professional, well-versed, friendly** customer service specialist who can enhance the company brand and assist their long-lasting clientele.
As a
**Business Coordinator, **you will be responsible for answering general inbound enquires, scheduling technicians, and maintaining a strong company brand and relationships.
This role is
**a full-time permanent role, Monday to Friday, 9a - 5p, hybrid** position, located in
**Kew East. Offering you the complete package of stability, flexibility, and work-life balance!**
About the company
Our client is a highly repeatable brand that is leading the path of innovation in household appliances. The company focuses on offering high-quality products that bring simplicity into the kitchen through a creative eye. Therefore, we are seeking a customer service expert that stands side by side with the company's core values - to be
** reliable, support,** and
**inspire** their customers.
If you have impeccabl
**e time management **skills,
**attention to detail,** and excellent
**interpersonal skills** then this is the role for you. We are looking for a customer service professional with experience handling customer accounts, effectively managing enquires, and scheduling repairs.
To be successful in this role you will require:
- Minimum two years experience in an inbound call centre environment
- Tech Savy, with knowledge of SAP or other database systems
- Experience with CRM systems
- Knowledge of appliance products or white goods is highly desirable.
- Ability to build rapport and form relationships with team and clients.
The Perks?
- Offers stability with a permanent, full-time position
- Flexible Hybrid model, NO WEEKENDS
- Generous Salary $70k + super
- Friendly, Supportive team culture
- Located in Kew East, FREE parking, easy access to public transport
**How to Apply?**
If you are smiling from ear to ear and would like to know more then please do not hesitate and
** Only shortlisted individuals will be contacted **
** Must be a Permanent Resident or Citizen of Australia