Salary $70k + Super, Full-time Permanent role,
Mon -Fri, 9a - 5p, Hybrid role - 3 days in office, 2 days WFH, NO Weekends
Located in Kew, Free Staff Parking,
SMAART Recruitment has partnered up with one of Switzerland's leading premium appliance brands with the goal to find a
professional, well-versed, friendly customer service specialist who can enhance the company brand and assist their long-lasting clientele.
As a
Business Coordinator, you will be responsible for answering general inbound enquires, scheduling technicians, and maintaining a robust company brand and relationships.
This role is
a full-time permanent role, Monday to Friday, 9a - 5p, hybrid position, located in
Kew East. Offering you the complete package of stability, flexibility, and work-life balance!
About the company
Our client is a highly repeatable brand that is leading the path of innovation in household appliances. The company focuses on offering high-quality products that bring simplicity into the kitchen through a creative eye. Therefore, we are seeking a customer service expert that stands side by side with the company's core values - to be
reliable, support, and
inspire their customers.
If you have impeccabl
e time management skills,
attention to detail, and excellent
interpersonal skills then this is the role for you. We are looking for a customer service professional with experience handling customer accounts, effectively managing enquires, and scheduling repairs.
To be successful in this role you will require:
Minimum two years experience in an inbound call centre environment
Tech Savy, with knowledge of SAP or other database systems
Experience with CRM systems
Knowledge of appliance products or white goods is highly desirable.
Ability to build rapport and form relationships with team and clients.
The Perks?
Offers stability with a permanent, full-time position
Flexible Hybrid model, NO WEEKENDS
Generous Salary $70k + super
Friendly, Supportive team culture
Located in Kew East, FREE parking, easy access to public transport
How to Apply?
If you are smiling from ear to ear and would like to know more then please do not hesitate and
Only shortlisted individuals will be contacted
Must be a Permanent Resident or Citizen of Australia