The role The Home Claims and Assessing Commercial Specialist Pricing plays a pivotal role in shaping an industry-leading claims pricing function, driving optimal claims cost efficiency, accuracy, and transparency.
This role is responsible for ensuring expert management of building repair pricing and rates, leveraging comprehensive data analytics to deliver actionable insights and robust reporting.
The role is also responsible for implementing and maintaining core cost control tools, processes, and governance that aligns with group strategy and market conditions, while continuously enhancing the pricing framework and forecasting accuracy.
Position Accountabilities Review, manage and maintain the building repair price catalog, ensuring alignment with market costs, industry benchmarks, and approved rates.
Monitor market, competitor, and network builder rates to ensure competitiveness and accuracy.
Assess the financial impact of pricing changes and validate internal pricing against external benchmarks.
Monitor adherence to established quoting methodologies and catalog guidelines.
Conduct in-depth analysis of complex claims data to identify trends, anomalies, regional variations, and key cost drivers.
Establish and maintain standardised cost benchmarks to enable effective performance analytics and cost control.
Work with key stakeholders to analyse internal and external market data in order to provide commercially sound recommendations that optimises the Home Claims Assessing pricing model.
Regularly review the Pricing Framework to ensure it continually meets best-practice standards, generates claims efficiency, ensures accuracy and reliability, and maintains cost transparency.
Collaborate with stakeholders to ensure pricing tools, processes and systems are fit for purpose, effectively deployed, and continuously improved.
Leverage machine learning / AI opportunities to develop and mature pricing frameworks and processes Provide analytical support to leadership for managing building cost outcomes and builder performance, aligning with strategic cost control objectives.
Develop and deliver clear, evidence-based reports and actionable recommendations for management and stakeholders.
Any other duties as reasonably directed.
What experience you'll bring Tertiary qualification in Finance, Business, Data Analytics, Economics, Construction Management, Quantity Surveying, Cost Engineering, or a related analytical field.
Bachelor's or Master's degree in Computer Science, Statistics, Mathematics, Engineering, or a related field 2–5+ years of experience in data analytics, data science, financial analysis, cost modelling, or a related role Strong proficiency in SQL and database systems; working knowledge of Python or related programming experience is highly desirable Experience in the general insurance industry, construction cost data, or construction pricing is highly regarded.
Strong analytical and problem-solving capabilities, including advanced Excel skills (pivot tables, complex formulas, data modelling) and confidence working with large datasets.
Familiarity with Power BI or similar business intelligence tools (navigation and interpretation).
Proven ability to interpret complex data, identify trends, and translate findings into clear, actionable recommendations.
Excellent attention to detail and a structured, detail-oriented approach with a strong emphasis on accuracy and validation.
Strong interpersonal, written, and verbal communication skills, with the ability to engage effectively with stakeholders at all levels and present findings to senior leaders.
Critical thinking skills to assess not only current costs but also interdependencies and future impacts of pricing changes.
Understanding of risk culture and how these frameworks could apply to this position.
The benefits of working at A G Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we've got volunteer days, an additional paid 'ME' day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we've got learning and professional development opportunities to suit everyone.
Give back - our A G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you're passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you've got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we've teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
Access to A G's employee reward and recognition platform, powered by Rewards Gateway - Enjoy a wide range of benefits, including personalised rewards peer-to-peer recognition, exclusive discounts savings across more than 600 top retailers and a comprehensive recognition program that celebrates milestones and achievements - helping you feel valued every step of the way.
About us Auto General (A G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.
Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.
We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer
If this sounds like you, apply today.
Auto General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
*A note from Auto General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business.
Auto General is not responsible for any fees related to unsolicited resumes.