**Let's talk about the role**:
**Our Customer Experience team is growing** and we're looking for an exuberant **Customer Success Manager** in **Victoria & South Australia** to grow our ever evolving team You'll be tasked with carrying out the rewarding mission of supporting and building strong relationships with our **venues in the sunshine state.** We're looking for someone who gets excited over the prospect of helping our merchants meet and exceed their revenue and growth goals through our platform.
You understand that **nurturing our venue's confidence and comfortability** with embracing **tech within hospo** is a **win-win**. You have the magic touch for** relationship-building** and **training** with venue owners, managers and wait staff.
**If you worked with us in the last month, here's what you would have been involved in**:
- Build and maintain strong, long-lasting venue relationships by acting as a trusted advisor to key stakeholders
- Actively contribute by recommending operationally improvements within a venue to drive business and customer outcomes
- Project manage the successful delivery of solutions to HungryHungry's venues' needs and objectives
- Identify key venues in your portfolio and develop quarterly revenue growth plans for these venues
- Educate venues on HungryHungry's product through digital learning or in venue support
**Enough About Us, What About You?**
You feel **comfortable and confident **thrown into any environment. While you are super into the tech space - you also **thrive** in **people-facing** environments, and nothing makes you happier than **strengthening and building relationships**.
- A natural **problem-solver** - you love to face issues head on
- You love **hospitality**. Your passion for this industry is unbounding and you want nothing more than for it to succeed.
- An aura of **patience and reliability** to every situation you're in. You know that ensuring our venues are set up for success can take a bit of time and effort - **but you're always willing to give 100% no matter what.**
**A Bit About HungryHungry**
We're a **passionate** group of **foodies** just trying to make the** **food and bev industry a better place We are **HungryHungry**, Join the food revolution
**HungryHungry **provides an **easy-to-use **and **engaging digital platform** for **hospitality venues** to present to their consumers, creating **contactless real-time menus **and ordering capabilities for **all service fulfilments**, including **pick-up, delivery, collect at counter **and **order at table.**
**Bottom line**:Our employees matter to us.** Every minute you spend with us, you're growing, learning and becoming the best version of yourself And we LOVE to see it
**The Nitty Gritty**
We just need your recent CV. **Show us what sets YOU apart from the crowd.