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Client advisor

Mornington
Kieser East
Posted: 4 August
Offer description

About Us

Kieser Australia is a network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics. Our team of Physiotherapists, Exercise Physiologists, and Exercise Scientists are dedicated to providing the highest standard of care using science and evidence-based methods to achieve the best outcome.

Opportunity

Join the Mornington team as a Client Advisor, a role committed to welcoming our clients with enthusiasm and care. Responsibilities include:

* Coordinating client appointments and managing a busy electronic clinic diary
* Processing client payments (EFT, HiCaps, MediPass)
* Promoting Kieser’s products and services
* Conducting membership consults
* Providing administrative support to the leadership and clinical team
* Answering questions and resolving problems for clients and team members
* Consistently deliver high-quality service in accordance with Kieser standards

Ideal candidates thrive in a client-facing environment, exude positivity, and consistently deliver exceptional experiences. Attention to detail and superior IT skills are beneficial.

This is a part time role. *Shift times are generally between Mon-Fri 7.30am – 7pm / Saturdays 7am – 3pm

If you are passionate about building relationships and growing your career in healthcare, we’d love to hear from you.

Qualifications & Certifications

Required:

* Valid working rights in Australia
* First Aid & CPR Certification
* National Police Check

Desirable:

* 1-2 years of relevant work experience

Additional Benefits

* Complimentary access to our strength and conditioning facility + concessional fees for family members
* Comprehensive induction and ongoing professional development
* Career pathways within Kieser
* Wellbeing Program
* 1 day of Recharge Leave and a half day of Birthday Leave
* An unbeatable team culture, fun working environment and social events
* Leadership Program for aspiring leaders
* 12 weeks paid parental leave for primary carers

Diversity & Inclusion

We value inclusion and diversity and are committed to creating a safe, confident, and celebratory work environment. We encourage people from all backgrounds to apply.

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