Rocke Brothers is currently undergoing a period of transformation and growth on a journey to become an industry leading Port Logistics provider within Victoria. Rocke Brothers has a fleet of modern trucks and trailers that supports daily operations alongside a team of professional, talented and high performing employees.
**The Opportunity**
Rocke Brothers is currently looking for an experienced Customer Service Representative to join our team based in Tottenham
Customer Service Representative will be responsible for:
- Being the first point of contact for assigned customers
- Communicating service issues to management as a priority
- Releasing & management of orders, preparation and despatching of transport paperwork
**Who Are You?**
- Experience in a similar position within the industry
- Customer-Centric approach with the ability to build meaningful relationships
- Previous experience using a Transport Management System (advantageous)
- Excellent written, verbal and telephone communication skills
- Ability to work in a fast-paced high volume work environment
- High attention to detail & ability to work as part of a team or autonomously
- Ability to prioritise workload during conflicting priorities
Rocke Brothers provides Career Development Opportunities along with a supportive and committed leadership team.
If you would like to be a part of a progressive and growth focused business, then please APPLY NOW.
**Salary**: $60,000.00 - $70,000.00 per year
Schedule:
- Afternoon shift
- Day shift
- Night shift
**Experience**:
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (preferred)