**Position**:Full-time or Part-time Team Leader/Practice Manager
**Location**:My FootDr - Toowoomba, QLD
**Remuneration**:Remuneration will be commensurate with experience and in line with industry standards.
**About Us**:
Join My FootDr, a part of Healthia, and become a part of Australia's largest group of podiatrists and allied health colleagues dedicated to delivering excellence in clinical care to our communities.
We believe that better health leads to better lives. We support our people to be the best they can be through education, mentorship, innovative technology and career pathways. Our standards for excellence in health care are supported through our leading training and educational programs and career diversity, enabling our practitioners to deliver exceptional outcomes for our patients and our teams.
**About the Opportunity**
My FootDr, is seeking an experienced Team Leader/Practice Manager to join our Toowoomba team. You will be working together with our energetic and vibrant team, who continually strive for positive patient outcomes through excellence in clinical care and a wide range of footwear available to purchase.
The role requires you to be an energetic, commercially astute and self-motivated professional, that can engage and motivate your team to deliver the highest quality patient care and customer service.
As Team Leader within our busy podiatry clinic, you will build and maintain professional relationships with the podiatrists and clinic support team, while ensuring compliance, best practice and growth of the clinic to achieve company objectives.
At My FootDr, our people are essential to the success of our business. We recognise the contributions of each and every team member, and provide training and opportunities for ongoing career and professional development.
**In your role you will be responsible for, but not limited to**:
- Opening and closing clinic
- Fielding telephone enquiries and manage patient bookings
- Data entry
- Patient billing and receipting
- Daily banking reporting
- Infection control processes and sterilisation of instruments
- Merchandising
- Footwear sales & clinic inventory management
- Rostering
- Ability to coach and lead your team to perform at their best
- Liaise with internal stakeholders and external suppliers as guided by your line manager
**Potential applicants should have the following**:
- Ability to work under pressure and multi-task with high attention to detail
- Be a true team player in line with my FootDr Core Values
- Lead a culture of fun and success
- High level of computer skills
- Superior written and oral communication skills
- Experience in the health sector will be an advantage
- Previous experience in footwear sales would be desirable
**What are the Healthia values?**
**Excellence**: We will pursue excellence in everything we do, by bringing diversity and innovation into health care, by taking care of our teams and the patients they treat, and by serving the communities of which we are a part.
**Everyone**:We will embrace a team approach that values collaboration and mutual respect for everyone, delivering exceptional results for patients and our fellow colleagues.
**Empathy**: We will always be understanding and supportive, giving patients the advocacy and excellence in health care that is specific to their needs through our collaborative health care approach.
**Education**: We are committed to both our own personal and professional development by engaging in a wide range of learning opportunities and to fostering a culture of continuous improvement.
**Job Types**: Part-time, Full-time
**Salary**: $24.00 - $31.00 per hour
Schedule:
- 8 hour shift
Supplemental pay types:
- Penalty rates
COVID-19 considerations:
Please note, Healthia is obligated to observe the State Government's direction that all healthcare workers who enter, work in, or provide services in a healthcare setting obtain the COVID-19 vaccination and provide evidence of their COVID-19 vaccination.
Ability to commute/relocate:
- Toowoomba, QLD 4350: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- MS Office: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (required)