Unisys is seeking a leader for Service Desk operations in Canberra, Australia, focusing on delivering high-quality IT support for a Federal Government client. Responsibilities include managing daily activities, ensuring SLA compliance, mentoring staff, and engaging with stakeholders. Candidates should have experience in IT Service Desk environments, particularly within public sector accounts, and be familiar with ITIL practices. This is an excellent opportunity for those looking to influence service delivery quality in a government setting.#J-18808-Ljbffr