Manager Patient Support Services
Salary:
HSO Level G10 $158,564 - $167,547 p.a. pro rata
Location:
Perth Metropolitan Area
Unit/Division:
Royal Perth Hospital > Patient Support Services
Work Type:
Permanent - Full Time
Position No:
Closing Date:
:00 PM (YYYY-MM-DD)
CRVCID 714851
This is a Permanent, Full-Time appointment working 76 hours per week. This position is located at the Royal Perth Hospital.
EMHS is committed to ensuring that our services are delivered by people who are representative of the diverse communities we assist.
We wholly embrace diversity and inclusion and encourage people to work with us from all ages, races, genders, religions, sexual orientations, family responsibilities or other characteristics, including Aboriginal people, people from culturally diverse backgrounds, individuals with a diverse sexuality or gender or bodily diversity, and people with disability.
Eligibility to Apply: To be eligible for appointment, applicants must have a valid working visa (for fixed term appointments) or be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia (for permanent appointments).
Other Conditions: WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake a criminal records screening and integrity checking as part of the appointment process. As well as undertaking a criminal record screening and integrity checking, you may also be required to undertake a working with children check (if required for the role) and a pre-employment health assessment. We may ask referees to comment on your integrity and past demonstration of ethical behaviour. Please note that adverse information does not necessarily disqualify an applicant but will be considered as part of the appointment process.
Whilst this selection process will initially be used to fill the above vacancy, it may also be used to fill other "similar" vacancies throughout the health service. In addition to this, should the successful applicant decline or vacate the advertised vacancy, then the next most suitable applicant may also be selected from this process. Both of these options remain valid for a period of twelve (12) months from when the authorised delegate endorses the recruitment decision.
Position Profile: We are seeking a dynamic and enthusiastic individual to appoint to the Manager role in Patient Support Services. In this role, the successful candidate will manage and direct the delivery of Patient Support Services to ensure optimal service to customers at all levels across Royal Perth Bentley Group (RPBG) including Royal Perth Hospital, Bentley Health Service, East Metropolitan Health Service (EMHS) community services and EMHS corporate services.
This position is further responsible for providing operational and strategic leadership of Patient Support Services (PSS) within Royal Perth Bentley Group (RPBG), accountable for the efficient and effective disposition, management and utilisation of the human, financial and physical resources of the service. Additionally, this role supports the Director of Nursing by strategically leading, managing and implementing contemporary change management processes to influence the direction of Patient Support Services in order to achieve Divisional outcomes that align with the strategic goals of the organisation.
For more information regarding this position, including a breakdown of key duties, we encourage you to refer to the Job Description Form (JDF) attached.
Area Profile: The East Metropolitan Health Service (EMHS) comprises an extensive hospital and health service network that aims to maintain and improve the health and wellbeing of more than 670,000 Western Australians in its catchment area.
Our hospital network works together to provide a combination of tertiary, secondary and specialist health care services including emergency and critical care, state trauma, elective and emergency surgery, general medical, mental health, inpatient and outpatient services, aged care, palliative care, rehabilitation and women's, children's and neonates services.
The EMHS consists of Royal Perth Hospital; Armadale Health Service; Bentley Health Service; Kalamunda Hospital; St John of God Midland Public Hospital and a range of community and population health services.
The Royal Perth Hospital (RPH) is Perth's inner city, tertiary adult hospital and part of the Royal Perth Bentley Group. Home to the State Major Adult Trauma Service, RPH offers tertiary-level emergency medicine, mental health, complex and elective surgical care, and specialist medical services. It is also a premier teaching hospital and contributes to innovation and excellence in medical research and patient care.
Employee Benefits: Our employees enjoy a range of benefits which may include (in line with operational requirements):
* Professional Development Opportunities and Study leave/assistance.
* Flexible working arrangements.
* Flexible leave arrangements.
* Other professional and location based allowances.
* 12% employer contributed superannuation into a fund of your choice. For information on superannuation click here.
Selection Criteria: Please see the attached Job Description Form (available online at ).
For Further Job Related Information: We encourage you to contact Doris Lombardi on
If you experience difficulties while applying online, please contact Employee Services on for immediate assistance during business hours.
Application Instructions: Applicants are requested to apply online ).
It is preferable for your referee to be a current supervisor or manager.
Applicants are advised to write a covering letter outlining their suitability for this position and attach their current resume or curriculum vitae. In addition to this, applicants are requested to provide a separate document (maximum two pages) addressing Selection Criteria 3, 4, 5, and 7, outlined on page five (5) of the Job Description Form (JDF) attached. When responding to each criterion, we encourage you to use real-world examples from your career as this will assist us in assessing your suitability. These documents should be complete and ready to attach prior to applying online. Please ensure you allow sufficient time to complete the online application process as you will be required to answer various questions and attach your documentation.
Lodgement is system generated. Any submissions on, or after, 4:00pm will not be accepted.
LATE OR EMAIL APPLICATIONS WILL NOT BE CONSIDERED.