Total Connections is a WA-based hydraulic hose and fittings company delivering mobile service, fire suppression servicing, hydraulic cylinder rebuilds, vehicle loading crane major and minor services, lubrication systems, industrial hose solutions and specialised field service support across multiple industries.
We are seeking an experienced ERP Developer / IT Manager to take ownership of our NetSuite ERP platform, internal business systems, workflow automation, integrations and broader internal IT operations.
This is a senior, hands‐on technical role suited to someone who enjoys solving operational problems, improving business systems, implementing automation, and helping drive technology improvements across a growing business.
The successful candidate will oversee and maintain our existing NetSuite environment while continuing to develop and improve custom SuiteScripts, workflows, integrations and business systems across the organisation.
This role will also work closely with senior management to advise on future technology direction, operational improvements, system upgrades, automation opportunities and implementation planning.
This is not a corporate IT management role focused purely on infrastructure or helpdesk support. This is a practical, business‐focused role where you will be directly involved in improving systems, automation and operational efficiency across the business.
Hours of work: 7am to 4pm less 30 minute lunch break (42.5 hours per week).
About the Role
This is a hands‐on, office‐based role responsible for managing and improving the company's ERP platform, internal systems, automation processes and business technology.
Key Functions
* NetSuite administration
* workflow automation
* API integrations
* business systems improvement
* internal IT management
* operational support
You will take ownership of the company's NetSuite environment and internal systems while working closely with management and operational staff to improve efficiency and support business growth.
This is not an entry‐level developer or IT support role. We are looking for someone experienced, proactive and capable of taking ownership of systems, identifying improvements, and managing projects with limited supervision.
The role would suit someone who enjoys variety, problem solving, automation, process improvement and practical business technology.
NetSuite ERP & Development
Develop, maintain and improve NetSuite customisations and internal systems
Manage and maintain SuiteScript solutions primarily using SuiteScript 2.x
Develop and support:
* Suitelets
* RESTlets
* User Event Scripts
* Client Scripts
* Scheduled Scripts
* Map/Reduce Scripts
* Workflow Action Scripts
Build and maintain NetSuite workflows, approvals and automation processes
Develop custom records, saved searches, dashboards, KPIs and reporting tools
Maintain and improve integrations between NetSuite and third‐party systems
Troubleshoot system issues and improve ERP performance
Maintain system documentation and development standards
Assist with ERP upgrades, testing and implementation projects
Systems Integration & Automation
Manage API integrations and business automation projects
Maintain and improve FastField mobile forms and integrations
Develop and improve data synchronisation and automated processing
Support CSV imports, exports and scheduled automation processes
Coordinate website requirements and updates alongside internal website staff
Identify opportunities for process automation and operational improvement
Assist with reporting and data visibility improvements across the business
Internal IT & Technology Management
Oversee internal business technology systems and applications
Assist with Office 365 administration and support
Assist with Google Drive / Google Workspace management
Coordinate with external IT providers and vendors where required
Support hardware, software and user systems across the business
Assist with implementation of new technologies and systems
Recommendations to senior management regarding:
* system improvements
* automation opportunities
* future technology initiatives
* software and hardware upgrades
* business systems strategy
General Business Support
Work closely with management, workshop, field service and administration teams
Assist with improving operational systems and workflows
Support practical problem solving across the business
Take ownership of systems and continuously look for improvements
Assist with future digital transformation and automation initiatives
Required
* Suitelets
* RESTlets
* User Event Scripts
* Client Scripts
* Scheduled Scripts
* Map/Reduce Scripts
* Experience with FastField Mobile Forms
* Experience with ERP integrations and business systems automation
* Experience with Office 365 administration
* Experience with Google Workspace / Google Drive
* Experience with REST APIs, JSON, XML and CSV processing
* Experience coordinating websites or web developers
* Experience managing IT vendors or MSPs
* Understanding of cybersecurity and business IT infrastructure
* Experience in industrial services, mining, construction, field service or trades environments
* Experience with reporting tools, dashboards and data analysis
* Experience improving operational workflows and systems
What's On Offer
Full‐time Monday to Friday role based in Cockburn Central
Weekly pay
Immediate start available
Senior technical role with genuine responsibility and ownership
Direct involvement with management and operational decision making
Opportunity to shape the future direction of business systems and technology
Hands‐on role with a wide variety of technical projects
Long‐term opportunity with a stable and growing business
Supportive and practical team environment
A role where your technical skills, initiative and ideas will be genuinely valued
Cockburn Central, Perth
Ready to Apply?
If you are an experienced ERP Developer / IT Manager who enjoys systems development, automation, operational improvement and practical business technology, we would like to hear from you.
Apply now to join Total Connections.
Note: Only shortlisted candidates will be contacted.
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