About the role
We're seeking a full time Shop Manager to join our team in our Sunshine West location. In this role, you will be responsible for leading and motivating a small team to deliver an outstanding shopping experience for our customers.
What you will be doing
* Overseeing all daily shop operations, including staff scheduling, inventory management, and cash handling
* Driving sales and ensuring the shop meets financial targets
* Providing exceptional customer service and building solid relationships with our clientele
* Training and developing a high-performing retail team
* Implementing visual merchandising and shop presentations to showcase our product range
* Ensuring adherence to company policies, procedures, and health and safety standards
* Collaborating with the wider business to support strategic initiatives and business growth
What we are looking for
* Relevant bachelor degree qualification or equivalent
* Minimum 3 years of experience in a retail management role, including at least 1 year experience in automotive accessories industry in Australia
* Skills recognition from VETASSESS or other professional body would an advantage
* Proven track record of leading and inspiring a team to achieve sales and operational targets
* Excellent customer service skills and the ability to provide a satisfying shopping experience
* Robust numerical and analytical skills to interpret sales data and make informed business decisions
* Excellent communication and interpersonal skills to engage with customers and staff
Pay: $78,000.00 - $80,000.00 per year
Work Location: In person
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