A leading technology services provider in Australia is seeking a Service Delivery Manager to join their Managed Services team. This role involves owning service performance and customer experience for enterprise clients, acting as a trusted advisor. The ideal candidate has extensive experience in service delivery, financial management, and stakeholder engagement. Key responsibilities include ensuring SLA compliance, managing escalations, and driving customer satisfaction. This position offers opportunities for professional growth in a collaborative and inclusive environment.#J-18808-Ljbffr