Enhance Customer Experience as a Member Services Officer
A local youth club is seeking a motivated member services officer to optimize operations by providing excellent customer service.
Responsibilities:
* Responding to enquiries and queries from members
* Upselling services to improve revenue and member satisfaction
* Managing point of sale devices for efficient transactions
* Maintaining accurate records and reports for operational analysis
Suitable Candidate Profile:
* Candidates with prior customer service experience in a community setting are preferred.
* Demonstrated intermediate Microsoft Office skills will be an advantage.
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