Job Opportunity
As a Personal Alarm Response Monitor, you will be responsible for daily monitoring of clients. This involves receiving and/or making outbound calls to clients and their nominated contacts, according to organisational policies and standards.
You will also be accountable for maintenance of client data systems, ordering replacement alarm units, and participating in Quality Assurance and staff development initiatives.
This is a highly valued role, requiring excellent communication and interpersonal skills, high focus on attention to detail, and ability to work flexible shifts including weekends.
Previous experience working in a Call Centre environment is advantageous but not essential.
We provide a safe and healthy work environment, along with opportunities for career growth and advancement.