Job Title:
Program Engagement Specialist
Overview:
We are seeking a skilled Program Engagement Specialist to join our team. This role involves building and maintaining relationships with stakeholders, developing content for public-facing web pages, and creating and distributing newsletters, media releases, and alerts.
Key Responsibilities:
* Stakeholder Relationship Management: Develop and maintain positive relationships with various stakeholders through effective communication, problem-solving, and conflict resolution.
* Content Development: Create and manage engaging content for public-facing web pages, ensuring accuracy, relevance, and consistency.
* Communication Strategy: Plan, create, and distribute timely and informative newsletters, media releases, and alerts to keep stakeholders informed.
* Correspondence and Resolution: Track correspondence and resolve community concerns in a timely and professional manner.
* Data Management: Maintain accurate engagement data and reporting systems to inform decision-making.
Required Skills and Qualifications:
* Strong Communication Skills: Excellent verbal and written communication skills to engage with diverse stakeholders.
* Interpersonal Skills: Ability to build and maintain positive relationships with stakeholders through empathy, active listening, and effective conflict resolution.
* Organizational Skills: Detail-oriented with excellent organizational abilities to manage multiple tasks and prioritize responsibilities.
* Technical Skills: Proficient in digital tools and content management systems to create and disseminate content effectively.
* Problem-Solving Skills: Solution-focused with experience resolving stakeholder issues through creative problem-solving and critical thinking.
* Collaboration: Committed to collaboration, transparency, and accessibility in all interactions.
Benefits:
This role offers opportunities for growth, professional development, and collaboration with a dynamic team.
Others:
For more information, please visit our website or contact us directly.