Recruitment Account Manager - Gold Coast Region
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Enterprise & Training Company Limited (ETC)is a leading not for profit provider in employment, training and business services, operating for over 30 years with a delivery footprint across New South Wales and Queensland. We are innovative, progressive and committed to making a positive difference in our communities in which we operate.
The Role - A Day in the Life of a Recruitment Account Manager
As a Recruitment Account Manager you will be responsible for managing high value employer partnerships, including large local, national and international employers, to deliver sustainable employment outcomes for ETC jobseekers.
The role focuses on strategic workforce partnerships, employment pipeline development, and tailored or codesigned recruitment solutions. Recruitment Account Managers work with employers to solve workforce challenges through customised recruitment models, labour market insight, and coordinated internal delivery.
Your Key Responsibilities will include;
* Actively promoting ETC's Recruitment service solutions to local industry and employers Co-designing customised recruitment approaches with employers, including tailored sourcing, screening and job readiness
* Develop and maintain effective strategic alliances with key stakeholders
* Account manager key employers and stakeholders to capitalise on relationships and employment opportunities
* Anticipate future workforce needs through proactive employer engagement and demand forecasting
* Prescreen, match and refer jobseekers into sustainable employment opportunities aligned to employer and pipeline requirements
* Analyse local and regional labour market trends to inform employer engagement strategy and pipeline prioritisation
* Provide strategic recruitment guidance to Recruitment Advisors supporting small to medium business, while maintaining account managed partnerships.
Criteria for Success
* Demonstrated experience managing complex employer relationships, large scale recruitment programs or strategic employment pipelines
* Proven ability to build and sustain partnerships with large local, national or multisite employers
* Experience designing or delivering customised or codesigned recruitment or workforce solutions
* Previous account management and employer engagement experience
* Ability to influence internal and external stakeholders autonomously
* Commercial judgement in balancing employer needs, candidate capability and contractual requirements
* Demonstrated understanding of Equal Employment Opportunity principles and inclusive, nondiscriminatory recruitment practices
* High level interpersonal and communication skills
* Strong organisational and time management skills
* Current Blue Card and National Police Check or willing to obtain
* Current driver licence and confident with regional travel.
Qualification in Employment Services or Frontline Management, a related discipline, or extensive employment services experience
Knowledge of government services systems.
Why work for ETC
We pride ourselves on offering a positive work culture and environment for employees to achieve their best. We offer a broad range of benefits including:
* Above Awards and competitive salaries
* Salary packaging to increase your take home pay
* An extra week of paid leave after 5 years of service
* A variety of flexible working arrangements on offer to suit individual needs, including compressed work weeks, varied start & finish times, Monthly Accrued Day off (ADO).
* Working from home options if applicable to the role
* Paid day off for your Birthday after probation, Blood Donor, and Community Services Leave
* 8 weeks of paid parental leave - primary carers (3 weeks secondary carers)
* Innovative staff reward and recognition program including paid days off
* Health & wellbeing initiatives including discounted Private Health insurance and free annual flu vaccination
* Discounted accommodation and travel offers
* Opportunities for career progression and leadership development including completion of accredited qualifications and leadership programs.
* Access to free Employee Assistance Program for you and your family
We consider our employees as the heartbeat of our organisation. If you're interested in a rewarding career where you can enrich and change people's lives, we want to hear from you!
How to Apply
Click the Apply Now button and upload yourResume and Cover Letterto our recruitment portal and complete the online application form.
Applications must be submitted through ETC's recruitment portal to be considered for the role therefore emailed applications will not be accepted.
Wednesday 1st April 2026 at 11:59pm. Please be advised that ETC reserves the right to close applications early if a suitable candidate is identified prior to the close date.
For more information about our recruitment team, please visit: https://etcltd.com.au/hiring-staff-on-the-gold-coast-let-our-local-team-help/
Our Culture
We are an equal opportunity employer and promote great working conditions. ETC respects diversity in all people and actively encourages applications from all minority groups. We believe that a diverse workforce not only reflects the communities we serve, but also leads to better outcomes for our employees, customers and stakeholders.
Our robust recruitment practices are strictly adhered to during the application and interview process. Applicants should be aware that ETC carries out a variety of checks including, reference checks and compulsory psychometric assessments throughout the shortlisting process. A current National Police Check and Working with Children Check or Blue Card must be provided prior to commencing employment.
ETC is committed to providing a safe environment in which children's rights, needs and interests are met. We create a culture, adopt strategies and take action to promote child safety and wellbeing and prevent harm to children and young people. ETC is committed to implementing practices in keeping with the National Principles for Child Safe Organisations.
We are committed to providing an inclusive and accessible recruitment process. If you require any accommodations or adjustments, please let us know via email and we will work with you to meet your specific needs.
Our Reference: RA26050
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