Receptionist Role Overview
We are seeking a dynamic and proactive Receptionist to join our team.
* Prioritise front-line customer service, manage the switchboard, greet visitors and ensure a welcoming office environment.
* Provide general administrative tasks including document management, project support, meeting coordination and perform financial tasks such as invoicing and banking.
* Maintain filing systems, manage office resources and assist with contract administration, purchase order processing and supplier coordination.
* Support staff with onboarding and orientation and contribute to smooth service delivery.
Key Responsibilities:
1. Ensure exceptional customer experience by responding promptly to queries and resolving issues efficiently.
2. Manage day-to-day administrative duties with minimal supervision, utilising initiative and problem-solving skills.
3. Develop and maintain accurate records, files and databases to support business operations.
4. Build strong relationships with colleagues, stakeholders and external partners, fostering a collaborative and supportive work environment.
Requirements:
* Demonstrate excellent communication, organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
* Exhibit a proactive approach, taking ownership of projects and initiatives, and contributing to continuous improvement efforts.
* Display a high level of computer literacy, proficiency in Microsoft Office applications and familiarity with business software.
* Offer a flexible and adaptable attitude, willing to learn and grow within the role and the organisation.
This is an exciting opportunity to be part of a purpose-driven organisation making a genuine difference in the lives of vulnerable people. You will have opportunities for training and development and work with a supportive team.
To succeed in this role, you will need to possess excellent attention to detail, strong initiative, proactive attitude, excellent communication and organisational skills, and computer literacy.