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Luxury hotel operations manager

Ipswich
beBeeGeneralManager
Posted: 15 August
Offer description

Key Leader Position

We are seeking a highly skilled and experienced professional to lead our luxury hotel team. As a key leader, you will be responsible for driving the success of the hotel by building, leading, and developing an exceptional team of hospitality professionals.

The ideal candidate will have a minimum of 3 years experience in a General Manager position from within a luxury hotel brand, with strong experience in Food & Beverage, preferably fine dining and multi outlet. They will also possess a high level of business acumen, with a strong understanding of COGS, business expenses, and managing P&Ls.

A key aspect of this role is the ability to operate and market your own business, maximizing revenue across all departments. The successful candidate will have excellent communication skills, a professional and friendly demeanor, and be willing to relocate to our beautiful property.

Job Responsibilities:

* Build, lead, and develop a high-performing team of hospitality professionals.
* Ensure products and services delivered are consistently of the highest quality and continually improved.
* Drive guest satisfaction by ensuring every guest has an exceptional experience.
* Manage financial budgets in respect to incremental revenue targets, labor, and operating costs.
* Grow profit in all areas of the business and across all market segments.
* Proactively seek ways to engage demand and drive bookings.
* Champion marketing and brand awareness at a local level by developing and maintaining positive relationships with local stakeholders.

Required Skills and Qualifications:

* Minimum 3 years experience in a General Manager position from within a luxury hotel brand.
* Strong experience in Food & Beverage, preferably fine dining and multi outlet.
* High level of business acumen, with a strong understanding of COGS, business expenses, and managing P&Ls.
* Able to operate and market your own business, maximizing revenue across all departments.
* Excellent communication skills, a professional and friendly demeanor.
* Willing to relocate to our beautiful property.

Benefits:

This is a live-on-site role, with a well-appointed 2-bedroom managers' cottage offering stunning views of the surrounding landscape. The successful candidate will be part of a passionate team, working together to deliver exceptional experiences for our guests.

Others:

Please click on the apply button to submit your application. We look forward to hearing from you!

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