Senior Program Manager
Job Function: Project Management
About the Role
The Senior Program Manager is a key and active participant of the Emergency Communications Information Services (ECIS) team. The function delivers program delivery in accordance with the agreed scope, budget, timeframe, and quality, and within TZV's Project Management Framework. The main purpose of the role is to deliver the ECIS program of work as per the TZV Technology Roadmap. The position may also be required to undertake the role of Project Manager for nominated ECIS projects.
Day to Day Responsibilities
* Develop, maintain, and review all key program and project artefacts in line with TZV's PM Framework, including plans, schedules, budgets, risk/issue/change registers, reporting, and BAU transition documentation.
* Monitor and report on program performance across cost, delivery, risks, and issues, ensuring timely and transparent communication to stakeholders.
* Manage interdependencies across projects, ensuring alignment of resources, suppliers, technology, and schedules to support effective delivery.
* Lead stakeholder engagement and influence both internal and external parties to achieve optimal program outcomes, including securing required resources and SME support.
* Coordinate release and delivery activities in collaboration with the Release Manager, including build, testing, and deployment scheduling.
* Oversee governance processes, including review and approval of Change Advisory Board (CAB) submissions, and ensure effective transition to BAU with strong knowledge transfer to the business.
About You
* A tertiary qualification in Business Systems, Information Technology, Project Management, or related discipline and/or substantial experience in program management.
* Extensive program and project management experience delivering large‐scale, strategic and high‐profile initiatives.
* Proven ability to lead and develop high‐performing teams, demonstrating strong people leadership capability.
* Advanced stakeholder engagement skills, with the ability to collaborate, negotiate, influence, and build effective relationships across diverse groups.
* Demonstrated experience implementing and transitioning large, mission‐critical systems, supported by strong commercial acumen.
* Highly developed communication and interpersonal skills, including the ability to produce quality project reporting and facilitate discussions with varied stakeholders.
Benefits
* Competitive salary.
* Flexible working arrangements.
* Employee benefits including assistance program for employees and eligible family members.
* Discounted health insurance, banking services and gym membership.
* 'Memberlink' discount card, accepted by 1,000's of retailers and services providers.
* Free staff parking at all sites.
* Salary packaging options after an initial service period.
Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms – gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.
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