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Customer service administration

Mackay
Workpac Group
Customer Services agent
Posted: 21 May
Offer description

Key Selling Points

* $38.00 per hour plus super

* Casually contracted position through WorkPac with the opportunity to transition permanent as long as all progresses well

* Based in Paget Mackay, QLD

About Our Client

Our client is a well-established and growing business who operates within the construction supply industry, specialising in the fabrication and distribution of reinforcing steel products. Supporting major infrastructure, commercial, and residential projects, the company is known for delivering high-quality products and reliable service to its customers.

What You Will Be Doing

Customer Service Officer Position 1:

Key Responsibilities:

* Providing customer service both over the phone and face-to-face

* Managing front counter sales

* Processing customer orders and invoicing

* Maintaining strong customer relationships

Customer Service Officer Position 2:

Key Responsibilities:

* Customer service via phone and face-to-face interaction

* Managing emails and correspondence

* Supporting basic sales processes

* Coordinating dispatch and delivery planning (ensuring products are scheduled and delivered to clients efficiently)

What You Will Need

* Previous experience in customer service in a similar environment

* Strong communication skills with the ability to engage with customers both over the phone and face-to-face

* Administration skills, including data entry, emails, and invoicing, purchase orders

* Confidence handling sales inquiries and processing orders

* Ability to multitask and remain organised in a fast-paced environment

* A proactive attitude with strong problem-solving skills

* Experience in construction, manufacturing, or a similar industry

What’s in it for you?

* Offering $38.00 per hour plus super

* This role is casually contracted with the potential for a permanent position if all is progressing well

* Working a 38 hour work week

* Great opportunity to work with a well know company through WorkPac

Apply Now

Click on the apply button or for more information contact:
Rebecca Homewood
07 4969 4***
***************@WorkPac.com
Job Order Reference Number: 7396J202661313

WorkPac is one of the largest workforce solutions businesses in Australia,

backed by over 25 years of proven success. We offer tailored, end-to-end

solutions in recruitment, skills and career development across diverse sectors

including Mining, Construction, Industrial, Engineering, Healthcare, Social Care

and more. Choosing WorkPac is always a Good Move.

At WorkPac, we foster a work environment where everyone feels welcome

and valued. As an Equal Employment Opportunity employer, we welcome

applicants from all backgrounds and embrace diversity in race, gender, age,

religion, culture, and ability.

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