Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories. From our products to our people, we have a long and proud tradition of ensuring we have the highest standards of quality. These standards have made Tiffany & Co. one of the world's most recognizable luxury brands with close to 300 stores worldwide.
About the role
Get ready We are thrilled to announce the upcoming opening of a brand-new store in Adelaide. We are now looking for a talented Store Manager from across the country to lead our luxury retail business in South Australia. This is a rare opportunity to make your mark in Adelaide.
As Store Manager, you will be responsible for driving the store's strategy and providing direction to the leadership and sales teams.
1. Analyze the performance of the business and determine focused action plans to improve results, leveraging our clients, team, visual merchandising, product assortment, and in-store operations.
2. Provide cohesive direction for the entire store team through morning briefings and goal setting.
3. Drive daily feedback and coaching to develop a winning culture.
4. Ensure a seamless and luxurious client experience is delivered consistently, responding to feedback as it arises.
5. Develop a client development plan to engage and grow high-value and VIP clients, utilizing the team to build long-term relationships.
The ideal candidate will have:
* Minimum five years' experience leading teams of at least 15 people in retail or client-focused environments (e.g., hospitality, events, banking).
* Experience in sales generation and managing achievement of sales results.
* Experience working towards targets and KPIs.
* Experience partnering with high-net-worth individuals in a selling environment.
* The ability to inspire trust, integrity, fairness, and professionalism with clients and staff.
* Proven ability and desire to work in a fast-paced, changing environment.
* Flexibility to work in various roles based on business needs (sales floor, operations, etc.).
* Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
* In-depth technical knowledge of precious metals and gemstones is highly advantageous.
Why Tiffany?
* Generous salary & bonus, incentives, employee discounts, and milestone gifts.
* High-performing, caring, fun, and dynamic team.
* Culture focused on wellbeing, innovation, and growth.
* Endless career opportunities within the largest luxury group - LVMH
* Ongoing training and up-skilling opportunities.
* Great mentoring from a highly experienced management team.
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