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We are rethinking the workplace experience.
We are a global leader in future-of-work solutions, bringing a hospitality-driven experience to the workplace. We serve as a partner, not just a place, for our clients and members, offering concierge-style services, dedicated support teams, and in-house resources, allowing our clients and members to focus on what they do best.
The passion our company has for creating impactful work experiences for our clients extends to all of our employees as well. If you're interested in helping us provide inspiring and unforgettable moments, consider joining our team.
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Hospitality-driven
Convene is first and foremost a hospitality company that operates within the meeting, event, and shared workplace industries. We create inspiring destinations for clients, members, and landlords to meet, work, and host experiential events.
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Focused on innovation
Our clients' evolving needs drive our passion for innovation and motivate us to constantly develop new creative solutions. If you're a creative problem solver who doesn't settle for "good enough," you'll feel at home here.
We offer our employees a 401K with employer match, financial wellness education, life insurance, and transit incentives. We also prioritize professional advancement, offering a robust catalog of online learning opportunities and workshops focused on leadership development, professional growth, and skills-based training.
Employees have access to generous paid time off, including paid holiday breaks and birthday PTO to promote work-life balance and wellness. We also offer an Employee Assistance Program, Parental Leave, and a variety of perks and discounts to support your everyday life.
We prioritize a balance of in-person collaboration and flexible remote productivity with our hybrid work policy. This allows our global teams to thrive and have opportunities to work together in our Convene cities, as roles allow.
Diversity & inclusion
At Convene, we are committed to becoming 1% better every day, which includes a strong and ongoing focus on diversity, equity, and inclusion (DE&I). We strive to create an environment where everyone feels valued and empowered to be their true selves. This commitment is reflected in our organizational practices and our approach to work. With the support of our leadership team and Employee Resource Groups (ERGs), we collaborate and seek out input in order to foster a diverse and inclusive environment.
Enabling those who want to give back or grow, we offer an annual application-based paid sabbatical program to those who want to invest in their communities.
Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing and improving. We welcome applicants from all backgrounds, experiences, abilities and perspectives to join us on this journey.
We're seeking a Senior Account Manager to join our Sales team. The Senior Account Manager will report directly to the Director of Sales UK.
Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship.
What You'll Do:
Consistently exceed revenue targets through strategic sales and account management efforts, aligning with broader commercial objectives.
Cultivate relationships in managed accounts, aiming to elevate them to the Regional/Enterprise level or identify opportunities for MSAs across the global portfolio.
Drive new revenue growth by capitalizing on opportunities in the experiential events market.
Serve as a go-to expert on Convene product offerings, including meetings and technology solutions, and translate product features into functional client solutions.
Maintain an engaging sales presence, both in person and virtually.
Demonstrate thorough knowledge of competitors, articulating the Convene story and differentiation.
Grow demand through strategic account development, expanding your network of contacts, and building long-term relationships.
Maintain up-to-date knowledge of Convene products and locations, contributing to local and regional brand building.
Understand the local, regional, and global business plan to ensure personal targets align with overall sales objectives.
Share market intelligence and industry trends with the Senior Leadership team.
Conduct and coordinate site inspections, virtual tours, client meetings, and quarterly business reviews for key accounts.
Discover and build relationships with new decision-makers, while nurturing current and prospective clients and referral partners.
Respond rapidly to client inquiries and maintain up-to-date account details for key accounts.
Negotiate and close agreements, adhering to internal pricing guidelines while ensuring client specifications are met.
Stay informed of competitive landscape and maintain relationships with industry counterparts.
Attend trade shows, networking sessions, and events to prospect for new business.
Exceed budgeted financial goals for both quarterly and annual targets.
Cultivate relationships with allocated key accounts through consultative sales efforts to achieve and surpass commercial goals.
Own and manage a portfolio of accounts based on location, volume, and spend.
Target and secure new business to increase market share across the global portfolio of brands and products.
Secure repeat business from allocated accounts, ensuring long-term client satisfaction and retention.
What We Look For:
5+ years of experience in a commercial role within the UK meetings and events industry
Proven track record in selling to London's corporate and agency markets
Knowledge of experiential events across business and consumer markets
Exceptional networking abilities and relationship-building sales skills
Capable of working independently while thriving in a team-oriented environment
Strong written and verbal communication skills
Who We Are:
Convene is a global lifestyle hospitality company that designs and operates premium meeting, event, and flexible office spaces. It is the largest single provider of dedicated meeting and event venues in North America and the UK with a network of 39 locations across nine cities; Convene's portfolio of brands includes etc.venues, Club 75, and the "by Convene" label for bespoke locations in partnership with other organizations. With a combined 44 years of experience, Convene brands bring hospitality and lifestyle into traditional commercial real estate assets, partnering with the industry's top landlords to deliver increased building value while also creating premium experiences for tenants. The company counts Ares, RXR Realty, and Hudson's Bay Company among its investors, and has been named one of America's 100 Most Promising Companies by Forbes and a Best Workplace by Inc. magazine, Fortune magazine, and Built In. Learn more at
Health and Wellness
Private medical insurance
Subsidised eye care
Subsidised fitness membership
Employee Assistance Program: well-being support and personal advice programme
Time Off and Work-Life Balance
25 days annual leave plus bank holidays, and company sick pay
Financial Support and Benefits
Interest-free loan for rail season tickets & further education
Subsidised bicycle purchase through Cycle to Work scheme
Professional Development and Recognition
Continuous professional and personal development support
Employee recognition and reward programs to mark achievements and milestones
Community and Impact
Opportunities to volunteer, donate, and participate in community give-back initiatives
The opportunity to have a significant impact on your team and the business in the work that you do
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Awards and recognitions
Best Small & Medium Workplaces, Fortune Magazine | 2018, 2020
Best Workplaces in New York, Fortune Magazine | 2017, 2019, 2020, 2021
Best Workplaces in the Meetings Industry, Meetings & Conventions Magazine | 2018
Top Companies - Startups,
LinkedIn
| 2017
5000 Fastest Growing Private Companies, Inc. Magazine |, 2024
Best Places to Work for Midsize Companies in NY, BuiltIn NY | 2022
Best Places to Work Boston, Chicago, Philadelphia, BuiltIn | 2023
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