Overview
The Assistant Venue Manager supports the Venue Manager by leading service, supervising staff, and maintaining standards. They step into the VM role when required, ensuring consistent leadership.
Key Responsibilities
* Lead floor operations during peak service.
* Support training, coaching, and onboarding of FOH staff.
* Resolve guest issues professionally and promptly.
* Assist with rostering, payroll approvals, and cash handling.
* Maintain compliance and venue presentation standards.
* Communicate clearly between FOH, BOH, and management.
About You
* Experience as an AVM or senior supervisor in a fast-paced venue.
* Strong leadership and coaching skills.
* Calm, guest-focused, and proactive during busy services.
* Organised and detail-driven.
* Positive team player ready to step up.
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