At Medibank we've recently unified our health services under one brand – .
Are you a passionate Mental Health Professional and looking for a role that truly makes a difference, while working from home?
Join our dedicated Virtual Mental health team and help provide vital support to people experiencing a range of mental health challenges, including those with high acuity needs.
In this role, you will provide phone and web-based support, including mental health assessment and triage, risk assessment and safety planning, psychoeducation and brief interventions, referrals to appropriate mental health services, and crisis intervention.
About You
To be successful in your application for this role you will have:
* Clinical Mental Health Qualifications in Nursing, Psychology, Social Work or Occupational Therapy (Please note that candidates with a different qualification will not be considered for this role)
* Registration/Professional Membership (unrestricted AHPRA registration or AASW Membership or ability to obtain it)
* Acute Mental Health Experience - at least 3 years' recent full-time (or equivalent) experience in acute mental health setting (at least some experience working with adult populations). Broad demonstrated knowledge and experience in actively assessing, managing and supporting individuals who are currently experiencing acute, active symptoms/episodes across a range of mental health concerns including psychosis, acute suicidality, mood disorders, anxiety disorders, substance use disorders.
* Knowledge of common private and public referral and treatment pathways within a stepped model of care provision.
* Computer competency and fluency - Ability to manage multiple computer systems, talk and type with speed and accuracy and familiarity with Microsoft Office tools
* Flexibility - Willingness to adapt current clinical skills to new models of intervention as required by individual programs.
Training and start dates
Comprehensive full-time paid virtual training (9.00 am to 5.00 pm VIC/NSW time) with a start date on the 16th March 2026. (Please note you must be available to complete the full training to be considered for this role)
After training you will receive ongoing support from our experienced team of Senior clinicians who will guide you in your journey with us.
Hours and FTE
We offer part-time (minimum of 22.5 hrs) to full-time (37.5 hrs) contracts, working shifts between 9.00 am to 10.00 pm NSW local time, Monday to Friday. No overnights or weekends required (though overnight and weekend shifts may be available, once experienced in the role). Please note, you must be available to work either Monday and/or Friday.
This role will be offered as a fixed term contract until August 31st 2026, with a possibility of extension.
Work from home requirements
* A private home office or room with closed door that has modem access to connect an ethernet cable.
* You need fast reliable internet (ADSL/ADSL2 and Satellite not accepted) with a minimum of 50 Mbps download and 20 Mbps upload speeds.
Be rewarded
* Our 2030 vision is to be the healthiest workplace in Australia – so we embrace a healthier way of working by providing you with flexibility in how, when and where you conduct your work.
* Join an impressive clinical community – with over 1000 healthcare professionals at Amplar Health- including many other mental health professionals
* Feel Good Health Hub – a digital platform for your mobile that gives you access to a range of clinical health and wellbeing services at your fingertips – the ease in booking appointments with trusted professionals such as a health & wellbeing check in
Learn more about Amplar Health at https://amplarhealth.com.au
Inclusion and Accessibility
We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ community including transgender and gender diverse applicants.
For any adjustments or alternative formats during the recruitment process, please contact us at careers@medibank.com.au. To learn about our commitments and employee experiences, go to https://careers.medibank.com.au/culture/diversity-inclusion/
Amplar Health strongly encourages employees to be immunised against serious diseases. Dependent on your role, you may be asked to declare your vaccination status and/or provide evidence.
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