Food & Beverage Duty Manager
**Providing Effortless Comfortable at DoubleTree by Hilton Perth Waterfront**
**The stories begin here at DoubleTree by Hilton Perth Waterfront**:
Situated in a prime position on the edge of the stunning Swan River, the hotel adjoins Barrack Square and the Elizabeth Quay precinct. The 229-room hotel boasts stunning panoramic river and city skyline views. This stylish full-service hotel is home to Reel Kitchen, 18 Knots Rooftop Bar, and picturesque banquet facilities. DoubleTree by Hilton Perth Waterfront has been awarded the prestigious AHA WA, Superior Accommodation Award in 2023, 2021 and Reel Kitchen has been awarded AHA WA, Contemporary Cuisine Award in 2023.
**Welcome to A World of Opportunities**
Why do we enjoy working here? This is more than just a workplace.
We can coach, train and develop you to help find your passion, whether it is your first role in hospitality, or you are ready to take that next step.
**A World of Rewards**
- As a permanent, you will enjoy a higher rate for any overtime, including public holidays.
- Dry cleaning allowance
- Complimentary fresh and healthy meals when on-duty catering
- Personal Development programmes are designed to support you at every step of your career with our own Learning and Development Manager based at the hotel.
- A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ()
- Team Member Travel Program: discounted hotel nights from $70 per night around the world with GO HILTON!
- Team Member Referral Program - offered at a rate of $100 per successful referral
- Holiday: 4 weeks plus public holidays
- Discounted Bupa health cover
- Modern and inclusive Team Member's areas
- Recognition non-stop all year long!
**Responsibilities**:
- Reporting to the Operations Manager, the key responsibilities of this role include:
- Lead by example; champion exceptional hospitality and ensure that it is part of all aspects of our operation.
- Oversee and get involved in the day-to-day service elements of food & beverage: opening & closing, ordering stock, assisting with rosters, mise en place, preparation & service, upselling, handling cash and maintaining equipment.
- Assist with team training and development, provide feedback on performance, support and guide team members to thrive in their roles.
- Be driven and innovative; inspire the team to achieve targets and continuously look at ways to improve the service offering.
- Brief all on-shift team members on daily and upcoming happenings, special requests, and any potential issues before they arise.
- Assist the team in solving any guest issues or complaints, encouraging the use of initiative and departmental empowerment guidelines.
- Ensure shift team members are trained in and conduct themselves following hotel security, fire regulations and all health and safety practices.
- Be environmentally aware and look for ways to lessen our environmental impact within food & beverage and the broader hotel.
- Collaborate with other departments to ensure seamless service delivery.
**About You**:
- Approved Manager License
- Have Full Australian working rights (no sponsorship is offered)
- Ideally, physically be based in the Perth Metropolitan Area
- Previous experience in a similar role (Restaurant, Conference and Events experience are highly regarded)
- A demonstrated history of working unsupervised.
- Successful team leadership, interpersonal and communication skills, ideally within a hotel setting.
- Ability to deliver results under pressure and time constraints, and
- Flexibility to respond to a variety of different work situations.
**WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!**
Hospitality Integrity Leadership Teamwork Ownership Now