Overview
Chuffed.org is a global crowdfunding platform powering the world's biggest social justice movements. We've helped raise over $200M across 35,000 campaigns in 23 countries — and we're just getting started. In the last year we've grown 3x and become the go-to platform for activists and organisations in two of the biggest social justice movements of our times; Palestine and climate justice. We're now hiring a Risk Analyst to help our Trust and Safety function make Chuffed the most trusted crowdfunding platform globally.
Role:
Risk Analyst
Location:
Australia, remote
Type:
Full-time
This range is provided by Chuffed.org. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
A$135,000.00/yr - A$150,000.00/yr
About The Role
Your primary function is to ensure the integrity of campaigns on Chuffed. This involves three functions: detecting campaigns that present risk signals, investigating campaigns to ensure compliance with our requirements and systematizing learnings into new detection and investigation protocols.
Responsibilities
Detect campaign risks: Conduct reviews of new fundraising campaigns to identify potential upcoming risks
Monitor existing fundraising campaigns for risk signals
Monitor donation pattern models to flag potential emergent risks
Investigate flagged campaigns: Review and analyze community complaints regarding potential fraudulent activity
Provide empathetic email and occasional phone support to customers and other stakeholders to ensure fundraiser authenticity
Systematize learnings: Continuously improve the automated detection systems and processes
Provide feedback and improvements for our campaign investigation process
Provide input and feedback into product improvements to manage risk on the platform
Requirements
What We're Looking For
You've got solid experience (3-5+ years) in a fraud, risk, trust & safety, or payments role
You have experience or familiarity with customer due diligence, AML/CTF/ KYC regulations
You have strong analytical or pattern-detection skills with a process-oriented, curious mindset
You have a high level of empathy, integrity, and professionalism when interacting with customers and team members
Don\'t Meet Every Requirement?
That's ok — we're not checking boxes here. If you're excited by the mission and think you'd be great in this role, we encourage you to apply.
Benefits
What You'll Get
$130-150K + super
Do work that matters. Wake up each day knowing that you're using your skills and talent to advance the most pressing social justice movements across the world, and protecting the donors and campaigners behind them.
Be part of a team that cares. No egos, no politics — just passionate, driven people working together to support world-changing movements
Work from anywhere in Australia. We're a fully remote team whose focus is on outcomes. We're open to you working how you work best
Grow fast. We're in a high-growth phase, and you'll be trusted with big ideas, real ownership, and the chance to shape the direction of the platform
Join a values-aligned workplace. We're building a diverse, inclusive team, and we strongly encourage people from all backgrounds and lived experiences to apply.
Structure
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Analyst
Industries: IT Services and IT Consulting
#J-18808-Ljbffr