Job Title:
Care Manager
As a key player in our network, you will support, uplift, and empower clients across cities, towns, and villages through Dovida's 'Circle of Care' philosophy: Your Life, Your Way.
Responsibilities
* Conduct consultations and prepare care plans.
* Conduct risk assessments in the home and mitigate any risks.
* Monitor, mediate, and manage both client and caregiver concerns and issues.
* Carry out Quality Assurance (QA) visits in client homes, developing and reviewing care plans for clients and conducting service enquiries and care consultations as needed.
* Through QA visits, ensure client care plan is in line with their care needs, following up with family and healthcare professionals as appropriate.
* Ensure the care being delivered in client's homes meets HCCI, ISO & Franchise Standards, local policies, and Health Service Executive (HSE) requirements.
* Maintain Caregiver Supervisions up-to-date.
* Mentor and support a large team of caregivers to carry out their roles effectively.
* Develop and maintain client relationships and client family/caregiver relationships; build networks and enhance existing relationships with health care professionals and multi-disciplinary teams in hospitals and community settings.
* Report and consult with senior management on clinical issues as appropriate.
* Participate in clinical audits as identified by the organization.
* Assist with other duties delegated by the Management Team.