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Service leader - sil (sydney)

Sydney
United Foundation
Posted: 16 May
Offer description

About Us At United Foundation, we deliver innovative disability housing across Vertical Villages and SIL/SDA services. Our focus is simple. Safe, high-quality homes Strong clinical and psychosocial support Independence, dignity, and choice for participants The Opportunity This is a senior, site-based leadership role. You will be the clinical and operational anchor of a SIL/SDA site supporting participants with high-intensity, psychosocial and complex physical support needs. You will lead a team of Disability Support Workers, drive practice quality, and ensure every participant receives support that is safe, rights-respecting and person-centred. This role is for someone who is ready to step out from behind a desk and join the team to deliver high quality services, who reads Behaviour Support Plans like a map, and who sees coaching their team as one of the most important things they can do on any given day. What You Will Do Provide clinical and practice oversight across all shifts: ensuring BSPs, RRPs, mealtime protocols and guardianship conditions are understood and applied. Lead, coach and develop your team: modelling best practice, conducting reflective supervision, and building clinical confidence across the floor. Escalate and manage clinical risk: identifying deterioration early and connecting with treating teams and the MDT. Drive quality outcomes: through incident management, audit compliance, participant engagement and continuous improvement. Manage operational performance: rosters, budgets, compliance, workforce efficiency and stakeholder relationships. Champion participant rights: including for those under guardianship, those with communication barriers, and those subject to restrictive practices. This is not a role for someone who needs things to be straightforward. It is a role for someone who finds complexity genuinely interesting and approaches every participant with curiosity and respect. Who We Are Looking For Tertiary qualification in nursing, allied health (social work, OT, psychology) or equivalent clinical discipline OR Certificate IV/Diploma in Disability with 5 years of high-intensity SIL/complex support leadership. Minimum 3 years' experience leading teams in complex disability, mental health, or high-intensity SIL/SDA environments. Strong understanding of Behaviour Support Plans, restrictive practice frameworks and NDIS Practice Standards for High Intensity Supports. Experience supporting participants with co-occurring mental health, neurological or physical health conditions. Valid NDIS Worker Screening Clearance, First Aid Certificate and current driver's licence. Postgraduate qualification in mental health, disability or a related clinical field. (desirable) Training in Positive Behaviour Support / BSP implementation. (desirable) Auslan skills or genuine commitment to communication access. (desirable) Experience with NCAT/Public Guardian frameworks. (desirable) Formal mealtime management / dysphagia-safe support training. (desirable) About You Clinically Grounded: you can read an assessment, understand what it means for daily support, and translate it into staff practice. A leader who coaches: you believe in the people on your team and invest in their growth. Calm in complexity: you do not shy away from hard conversations, difficult presentations or competing priorities. Rights-focused: you understand that participants, including those under guardianship, are the authors of their own lives. Reflective and Curious: you are always asking how support could be better.

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