About UsWe have been providing SMSF services and products within our community of advisers, accountants and trustees for twenty-five years. A founder business with deep technical know-how, we leverage our expertise through our people, processes and platforms. We not only administer SMSFs, provide documents and actuarial certificates, we use our unique place in the market to educate our partners and clients, allowing them to make better decisions about their financial future.We know our people make the difference and support them in navigating the priorities of both professional and personal life. As well as the usual benefits, rewards and competitive pay, we are offering this role on a part-time, hybrid basis - across the five weekdays.The RoleThe Accounts Receivable Manager forms a critical part of our Finance function where ongoing relationship management, efficient invoicing processes and effective debtor management ensure our debtor profile is sustainably improved. Sharing the day-to-day management of the function with the Finance Manager and reporting to the CFO, the AR Manager works as a team of 5 with one direct report (a Senior Accounts Receivable Officer). The whole team is responsible for accounts receivable, project delivery, financial control, financial management and reporting for the business.Major Responsibility AreasDebtor and Debtor Cash Flow ManagementUsing systems processes and effective communication methods, ensure payments owed are followed up and actioned in a timely manner.Partner with our Client Relationship Managers to respectfully deal with clients and collect payments.Recognise when debt collection needs to be outsourced.Set and communicate measures and metrics to quantify what successful, sustainable debtor management looks like.Accounts ReceivableReview and approve accounts receivable, audit and disbursement billing runs.Review direct debit payment runs.Review and improve manual processes, including invoicing as well as setting and agreeing service level agreements with stakeholders.Business PartneringEngage effectively with medium and long-term problems and solutions.Consider our client experience when implementing process change.Leverage internal teams and networks to get the best outcome for Heffron.Improvement Projects, IncludingStripe automationUpdating policies and proceduresProduct and service billingSkills, Experience & QualificationsExperience with NetSuite or a similar ERP.Advanced Excel skills including formulas, structuring data, reporting and providing data insights.Previous AR management experience.Demonstrated success with implementing change and project management (end-to-end).Confident, clear communication style including written, verbal, listening, influencing and negotiation.Planful and very organised. Able to prioritise high value work.Able to work as part of a collaborative Finance team and a broader stakeholder group.Tenacious with an attention to detail.Excellent problem-solving skills, with an ability to think outside the box.Please follow the links and complete our application process to realise your next opportunity.
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