Strata Manager Licensee-in-Charge (NSW)
Full-Time | Senior Leadership | Multi-Office Role
We are seeking an experienced and highly capable Strata Manager Licensee-in-Charge to lead the compliance, governance, and operational performance of our growing strata management business in NSW. This role is ideal for a senior strata professional with deep legislative knowledge, strong leadership capability, and a commitment to delivering consistent, high-quality service.
As the Licencee-in-Charge, you will oversee statutory supervision obligations, trust account governance, operational consistency, team performance, and client service standards, while supporting the strategic direction of the business.
-----------------------------------
About the Role
In this senior leadership position, you will be responsible for:
Compliance & Governance
* Ensuring full compliance with the Act, Regulations, and OFT requirements.
* Maintaining supervision guidelines, compliance registers, and audit readiness.
* Overseeing statutory reporting, licensing, CPD obligations and internal governance frameworks.
Trust Account & Financial Oversight
* Supervising trust account processes, reconciliations, approvals, and compliance accuracy.
* Ensuring timely and accurate End of Month processes and financial controls.
* Monitoring portfolio cashflow, arrears, and financial stability.
Operational Leadership
* Leading the day-to-day operational performance across all offices.
* Ensuring high standards for notices, minutes, communication, and client service delivery.
* Acting as escalation point for complex client matters and operational issues.
People Leadership & Culture
* Leading recruitment, resourcing, onboarding and ongoing development of strata and administrative teams.
* Supporting performance management, professional growth and team engagement.
* Driving a positive, accountable, high-performing culture.
Client & Stakeholder Engagement
* Building strong relationships with committees, contractors, brokers and industry partners.
* Supporting escalated matters, dispute resolution and complex scheme requirements.
* Ensuring a consistent, positive client experience across all portfolios.
-----------------------------------
About You
You will thrive in this role if you have:
* Class 1 Real Estate Licence (Strata & Community Management) – essential
* Significant senior strata leadership experience (multi-office experience highly regarded)
* Strong working knowledge of NSW strata legislation, OFT requirements and compliance frameworks
* High financial literacy and experience with trust accounts, cashflow, and reporting
* Proven ability to lead teams, manage change, and uplift performance
* Excellent communication, problem-solving, and stakeholder-management skills
* A proactive, organised, and solutions-focused leadership style
-----------------------------------
What We Offer
* A senior leadership role with genuine influence
* Supportive Directors and strong operational frameworks
* Opportunity to shape culture, systems and performance across the organisation
* Competitive remuneration package (aligned to experience)
* Ongoing CPD, training and professional development
* A stable, family operated, growing business with a strong reputation in the strata sector
-----------------------------------
Apply Now
If you are an experienced strata leader and ready to take the next step into a high-impact, organisation-wide leadership role, we would love to hear from you.
Please submit your CV and a short cover letter outlining your experience and why you are suited to the position.