Assistant Store Manager, Cairns and SmithfieldJoin us to apply for the Assistant Store Manager, Cairns and Smithfield role at Optus.OverviewOptus is more than just a telco – we’re a passionate team defining future service excellence. Join our community of over 6,000 people committed to delivering extraordinary customer experiences. We value collaboration, support, flexibility, and a positive outlook.About the RoleWe are seeking a proactive Assistant Store Manager to lead our Cairns and Smithfield teams, creating memorable customer experiences and supporting store performance.Key ResponsibilitiesTeam Leadership: Lead, coach, and inspire your team to achieve their best.Store Operations: Manage daily store activities, ensuring a welcoming environment filled with positive energy.Customer Service: Resolve inquiries patiently and effectively, leaving customers satisfied.Training & Development: Support onboarding and ongoing development of team members.Ideal CandidateExperienced in retail with innovative practices.Exceptional customer service skills.Strong problem-solving abilities and sound decision-making.Results-oriented, charismatic, and collaborative.BenefitsCompetitive salary: $80,000 total cash (including Super & commissions).Monthly credit of $80 and discounts on Optus products and retail partners.Access to benefits at over 400 retailers including Iconic, Sephora, Myer, and Ticketek.Opportunities for professional development through industry micro-credentials.Inclusive environment with diversity initiatives and support services.Flexible working arrangements.Additional InformationWe encourage applications even if you don’t meet 100% of the criteria. Diversity and inclusion are core to our values. For accessibility support during the recruitment process, contact AccessibleRecruitment@optus.com.au or call 1800 309 170.Job DetailsSeniority Level: Mid-Senior levelEmployment Type: Full-timeJob Function: Sales and Business DevelopmentIndustry: Telecommunications
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