Sales Operations Excellence Manager
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As a Sales Operations Excellence Manager, you will be pivotal in bridging the gap between sales strategy and execution. Your focus will be on optimizing customer experiences, retention, and revenue growth.
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Key Responsibilities:
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* Lead a team of Small Business Account Managers to deliver growth and retention targets.
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* Develop and implement scalable sales processes and workflows.
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* Lead sales forecasting and pipeline analysis to drive individual and team adherence to targets.
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* Manage on-shore Small Business & Enterprise mobility customer service teams for timely and high-quality support.
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* Drive continuous improvement initiatives across both departments.
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* Build and maintain strong business relationships with internal and external stakeholders.
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Requirements:
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* Strong sales and service leadership skills.
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* Ability to coach and motivate individuals using a business solutions approach.
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* Proven experience in sales opportunities and cultivation.
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* Excellent communication and presentation skills.
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We offer flexible hybrid working arrangements, mobile plans, additional leave, access to our learning platform, and corporate partner discounts. If you're passionate about creating an accessible workplace, consider this role.