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Guest experience specialist

Melbourne
beBeeHospitality
Posted: 5 October
Offer description

About guest experiences at Hilton Melbourne Little Queen Street combines old world charm with modern luxuries.

This hotel features 244 stylish rooms and suites, a restaurant, bar, gym and meeting spaces.

The Guest Service Agent will be part of the Front Office Team, ensuring guests enjoy their stay.

* Welcoming guests and checking them in
* Managing guest requests and complaints
* Proactively finding ways to delight and excite guests
* Maintaining knowledge of products and services

Requirements include friendly demeanor, excellent communication skills, adaptability under pressure and proactive approach.

Hilton is committed to providing a workplace where team members can thrive, with benefits including worldwide travel discounts, competitive wages and growth opportunities.

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