Join to apply for the Test Analyst role at Computershare Australia.Get AI-powered advice on this job and more exclusive features.Location: Yarra Falls, Melbourne (Hybrid)In this position, you’ll be based in either Yarra Falls Melbourne or Brisbane/Maroochydore office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.We give you a world of potentialWe are seeking a passionate Test Analyst to be part of our Global team! If you love exceeding customer expectations and delivering innovative solutions, this is the opportunity for you. Work in a fun and rewarding environment where you can make a real impact on quality and excellence. We can’t wait to welcome you!Computershare’s Utility Services provides end-to-end managed services and solutions to Utility clients. We consult, design, build, and orchestrate smart solutions across traditional and emerging channels to help utility clients drive increased customer engagement and optimize operational efficiencies.A role you will loveJoin our dynamic team as a Test Analyst! Here, you’ll be part of a supportive and close-knit team, where collaboration and innovation thrive. You will report directly to the Test Manager and play a crucial role in delivering a significant end-to-end project that makes an impact.Some of your key responsibilities will include:Designing, developing, and documenting comprehensive testing plans, test cases, and test dataConducting hands-on software test execution and working towards completion of testing within the agreed timelines of the planned cyclesManaging defects including logging new defects, proactively working with others to resolve the defects, and updating defect status for accurate progress reportingDelivering testing efforts within forecasted estimates and communicating any risks earlyEnsuring client satisfaction through quality testingWhat will you bring to the role?You will possess the ability to quickly learn and take on new processes, and thrive in a fast-paced environment.Strong knowledge of the Customer Service and Customer Operations utilities functions with a strong understanding of customer life cyclesStrong familiarity with utilities billing systemsPrevious exposure to testing phases in system change releases or new systemsAbility to communicate clearly and concisely both in writing and verballyDesired qualifications and skills:ISTQB accreditationExperience with software testingAbility to analyze software requirements and design specificationsAbility to design test cases for functional, integration, and interface testingExtensive knowledge of utilities business processes, rules, and market transactionsExcellent analytical and research skillsExperience with testing tools such as Jira and TFSAbility to resolve issues and achieve results with minimal supervisionRewards designed for youFlexible work arrangementsHealth and wellbeing rewardsShare purchase options with company contributionsRecognition awards, team events, and career development opportunitiesOur careers hub provides more information about our rewards and life at Computershare, visit computershare.com/careershub.
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