Retail Assistant - Buys & Loans Operator (-----47) Sunshine Coast, Australia
Cash Converters is Australia's largest second‑hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.
At Cashies
* Responsibility – We are clear, honest, and authentic.
* Perseverance – We show up with grit and determination.
* Equity – Everyday people helping everyday people.
* Potential – We innovate and we grow.
* Community – We do extraordinary things when we do it together.
Our Nambour Store is looking for a Full‑Time Retail Assistant – Buys and Loans Operator to join our team.
About the role
* This position is a Retail based role, in our Buys and Loans Department.
* You will accurately perform day‑to‑day transactions in our Buys and Loans department.
* Ensure KPI targets are achieved through actively seeking pricing feedback and trends.
* Build lasting relationships with our customers by actively listening to and understanding their needs.
* Effectively communicate pricing, valuation and pawnbroking options to our loyal customers;
* Perform all transactions in line with company and legislative requirements.
About you
* Proven customer service experience, ideally within a retail environment.
* Have an interest in Technology, Gaming, Collectables, Jewellery or Tools and Hardware.
* Confidently able to negotiate with our devoted customers for a win/win outcome.
* Strong communication skills that build rapport, trust, and demonstrate compassion.
* Are interested and have the ability to discuss and clearly explain contract details with customers.
What's on Offer
* Exclusive access to 'Cashies Rewards' featuring discounts and cash‑back offers from over 400 retailers.
* Monday to Saturday shifts available.
* Real career development opportunities.
* Store and team bonuses; full paid training provided.
* Salary packaging for a novated car lease available.
* Health insurance discounts.
* 30% instore discount.
* Access to our wellness activities: Move, Munch, Money and Mind.
We will start shortlisting for this position right away So, keep your phone nearby – you might hear from us soon.
Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.
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